Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
This role supports our Lab Automation group in China, with headquarters in Burlington, Ontario. Our team designs, manufactures, and installs robotic solutions, accelerating drug discovery, synthetic biology research, and clinical testing for major pharmaceutical and biotechnology customers. Learn more about Laboratory Automation on our website Lab Automation Solutions | Thermo Fisher Scientific - US
How you will make an impact:
As a Field Application Specialist, you play an important role in the implementation of custom automated laboratory projects. This will be achieved through applying Thermo Fisher Scientific’s Momentum™ Automation Workflow software and will include testing & problem solving of automated robotic systems integrated with specialized instrumentation to defined specifications. Understanding the customer’s scientific workflows will enable you to optimize processes for efficiency and consistent high-quality results.
What you will contribute:
Team Collaboration
Collaborate with multi-functional project teams that include the end customer, Application Scientists, Project Managers, Integrators, Designers, and Software Developers to plan and develop ETO solutions
Optimize the customers' workflows for throughput while delivering reliable results
Lead discussions as the domain expert and provide customers with system introduction-level training
Share feedback with internal teams to help drive and implement continuous improvements
Key Responsibilities
Translate customer scientific requirements to develop, implement, and validate automated workflows using our scheduling software integrated with a wide array of diagnostic laboratory instruments.
Serve as the technical lead in defining data-handling requirements and configuring systems to interact with the customer’s Lab Information Management System (LIMS) as needed.
Tech and optimize robot/mover motion and workflows for efficiency and reliability
Conduct robust testing strategies to ensure customer satisfaction and successfully achieve site acceptance test (SAT) approval
Ensure systems are integrated according to best practices and defined standard operating procedures
How will you get there?
Education:
Bachelor’s degree in science (Biology, Chemistry, Computer), Engineering, or related field
Good command of English, with CET-4 or above
Experience:
5 years of relevant industry experience
3 years in a role directly collaborating with customers in a professional environment
Hands-on experience using liquid handler and related instrumentation
Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset
Knowledge & Skills:
High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices
Strong analytical skills to identify and address appropriate solutions to complex requirements
Proficiency with programming languages (C++, Python, or other) is desirable
Familiarity with IQ/OQ validation or GxP requirements is considered an asset
Solid understanding of software and computer communications
Demonstrated ability to lead, influence and collaborate with customers and various team functions
Strong organization, planning and time leadership skills
Other Requirements:
Ability to travel approximately 25%–75% of the time based on project and customer needs
Skills Required
- Advanced degree plus 3 years of relevant analytical instrumentation and applications development experience, or bachelor's degree plus 5 years of relevant experience
- Degree or background in chemistry, biochemistry, materials science, engineering, or a related scientific field
- Strong knowledge of chromatography, mass spectrometry, microscopy, or related analytical techniques
- Ability to design, execute, and document scientific experiments and workflows
- Experience creating application notes, presentations, training materials, and other technical content
- Strong verbal and written communication skills, including presenting to diverse audiences
- Project management capabilities and attention to detail
- Experience working effectively in cross-functional teams
- Advanced problem-solving and analytical thinking skills
- Proficiency with relevant software and data analysis tools
- Customer-focused mindset with excellent interpersonal skills
- Ability to travel 25–40% for customer support, training, and conferences
- Experience with quality systems and regulated environments
- Programming or scripting experience, such as Python or MATLAB
- Fluency in English
- Additional language fluency
- Ability to work independently and prioritize multiple projects
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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