Lab Assistant/Processor

Title: Lab Assistant/Processor

Location: FCN Laboratory Services 

City: Bellingham, WA

Position: Full-time, Monday-Friday from 3:00pm-10:00pm, non-exempt (hourly)

Compensation: The full wage scale is $19.50 - $28.93 per hour. We also offer a $3.00 per hour shift differential for eligible evening and weekend hours. Placement within the wage range is determined by the candidate’s relevant experience.

Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.

Health Benefits:

• Three Medical plan options
• Two Dental plans, including orthodontia for children and adults
• Employer-paid Vision coverage for employee and family
• Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
• Flexible Spending Account (FSA), Healthcare and Dependent Care
• Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
• Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
• Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
• Voluntary Accident and Hospital insurance plans with annual wellness benefits

*Eligibility for these benefits depends on your full-time or part-time status.

Time Off & Wellness:

• Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
• PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
• Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy.  You can rollover unlimited PTO hours into the next year.
• PSL accrues at 1 hour per 40 hours worked
• EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours

Retirement:

• 401(k) plan with employer match, both Traditional and Roth options available
• 401(k) Profit Sharing Plan
• Free financial planning guidance to support your retirement goals

*Eligibility for these programs is based on your years of service and required hours.

Additional Benefits:

• Eligibility for FCN applicable bonuses
• Annual uniform allowance for clinical staff

Job Summary

Processes all specimen types and sources to be analyzed by the laboratory including blood, urine, cultures and other body fluids. Responsible for the daily processing of patient samples according to established policies and procedures. Understands laboratory sample processing and storage requirements for in-house testing and referral lab testing. Possesses the ability to organize workload for maximum efficiency, accuracy and to help maintain the quality of patient testing. Assists testing personnel with laboratory testing. Ability to maintain good patient relations and handle difficult situations in a laboratory environment, OSHA safety and biomedical precautions. Performs all duties in a manner that promotes and supports the Core Values of the Family Care Network.

Essential Job Functions

• Prepares workspace with all essential supplies to efficiently process specimens.
• Maintains organized and clean workspace.
• Enters required information for specimen testing into the laboratory computer system such as the collection date & time
• Ensures proper forms accompany specimens according to FCN Lab policy. Cancels and credits tests that cannot be collected, documents information in computer, and notifies appropriate personnel.
• Properly labels specimens in accordance with FCN Lab policy to provide accurately identified specimens.
• Receives specimens at the laboratory and verifies that the specimen was handled correctly during transport in order to maintain integrity of the specimen.
• Processes specimens for analysis according to written protocols.
• Assists in verifying that lab requisitions for specimens sent to the outside lab contains the correct test(s), date and time of collections and other specimen identifiers.
• Acts as a resource person for FCN clinical staff and phlebotomists.
• Researches and investigates laboratory-related problems and follows through with solutions.
• Completes and reports on special assignments as needed.
• Complies with all FCN policies and procedures.
• Maintains courteous and effective interactions with colleagues and patients.
• Demonstrates an understanding of the job description, performance expectations, and competency assessment.
• Demonstrates a commitment toward meeting and exceeding the needs of our internal and external customers.
• Participates in departmental and/or interdepartmental quality improvement activities.
• Performs delegated functions using established procedures, policies, guidelines, and standards per FCN standards and Washington State Dept. of Health scope of practice guidelines. 
• Adheres to assigned work schedule (attendance and punctuality).
• Additional duties as assigned

Knowledge, Skills & Abilities 

• Medical Terminology.
• Regulatory requirements applicable to the assigned function.
• Policies, standards, procedures, tools and protocols applicable to the work unit and function.
• Intermediate computer skills including Microsoft Windows OS, Microsoft.
• Strong working knowledge of Outlook, data entry, simultaneous use of multiple computer systems.
• Manual dexterity and acuity necessary to prepare, screen and process specimens
• Ability to concentrate for long periods, utilize good judgement, work accurately under pressure and handle stress to meet deadlines.
• Ability to separate plasma and operate laboratory centrifuges
• Proven ability to organize and prioritize workload.
• Strong detail-orientation
• Proficiency in typing
• Works alternates shifts when necessary.
• Ability to problem solve/troubleshoot issues.
• Strong customer service both in person and via telephone.
• Effective verbal, written and electronic communication with physicians, AHPs, staff and patients.  
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Perform the physical/functional responsibilities of the position.
• Maintain patient and employer confidentiality.

About FCN: As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea.

Requisition: 42147

Education & Experience:

• High school diploma or GED
• One (1) year clinical laboratory or reference laboratory experience preferred.

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to: climb stairs; balance, stoop, kneel, crouch.  Employee is regularly required to: stand; walk and sit for long periods of time; use hand to finger coordination, handle or feel objects, tools or controls; reach with hands and arms; talk or hear.  The employee must be able to lift and/or move up to 30 pounds. Specific vision abilities required include close vision, peripheral vision, depth perception, the ability to adjust and focus and discern colors.  

Immunization Requirements:

Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.
 

Family Care Network is a Drug-Free, Equal Opportunity Employer