About Wilmington Health
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
Essential Duties/Responsibilities:
- Ability to perform any or all of the following tests/duties:
- Urinalysis
- Rapid Strep
- Mono
- Flu
- RSV
- Accucheck
- Urine Pregnancy
- Lead
- T. Bilirubin
- ISTAT
- Affirm VP III
- Alere Triage
- Perform finger sticks, heel sticks, and venipuncture to obtain specimens for testing
- Analyze patient specimens on hematology analyzer
- Prepare specimens and paperwork to be sent to LabCorp, NHRMC, OMH, or main lab
- Collection and mailing of PKU and sickle cell filter paper test to the state laboratory
- Instruct patients on correct procedures for collecting clean catch urine specimens
- Prepare specimens for microscopic review
- Set up and read ESR’s
- Sending appropriate letters to parents when children need to repeat PKU, sickle cell, and/or lead testing
- Keep lab supplies stocked
- Analyze samples for proficiency testing
- Oversee operation of lab in and communicate appropriately with site manager and lab manager
- Bring critical lab results to attention of providers
- Check temps in fridge, room, incubator, freezer, humidity, and record in logbook
- Correctly package and have ready to transport any bio-hazard materials used in lab
- Run controls of newly opened kits, i.e. strep, mono, urine, pregnancy, flu, RSV per package insert
- Clean lab counters daily and when spills occur and record on cleaning calendar
- Prepare control data to be sent for monthly evaluation and peer-group comparison
- Utilize Orchard LIS system for lab order entry, result entry, patient inquiry, editing results or orders
- Utilize EMR and EPM for appropriate lab needs
- All other duties as assigned by Lab Manager
Other Duties:
QUALIFICATIONS
Required:
- High School Diploma or Equivalent
Preferred:
ADA Physical Demands:
Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)
Physical Demand
Required?
Frequency
Standing
Continuously
Sitting
Frequently
Walking
Frequently
Kneeling/Crouching
Rarely
Lifting
Occasionally
Lab Assistant Competencies
General
- Customer Service
- Professionalism/Integrity/Responsibility
- Teamwork/Process Focus
- Dependability/Punctuality
- Interpersonal Relationships/Communication
- Judgment/Decision Making/Problem Solving
- Quality/Quantity
- Initiative
- Safety/Housekeeping
- Organizational Skills/Time Management
Department Specific
- Specimen Collection
- Procedures
- Interview/Communication Skills
- Computer Skills
- Documentation
- Equipment maintenance
Skills Required
- High school diploma or equivalent
What We Do
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty clinic with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. In 2013, Wilmington Health was named a 2013 Acclaim Award Honoree by the American Medical Group Association (AMGA). The prestigious honor is awarded annually to only three national healthcare organizations. Previous esteemed Acclaim Award Honorees include Mayo Clinic Health System, Johns Hopkins Medicine, and The Cleveland Clinic. Wilmington Health’s drive to become a High Performance Health System (HPHS) began over five years ago by taking a programmatic approach involving a three part system of change including direction setting by our leadership, process improvement at the ground level, and a redesign of the most elemental processes throughout the organization. A priority was given to paying careful attention to metrics, analysis, and critical assessment of each innovation and how these changes may affect the total cost of care. Only by understanding each of these aspects at work, was the organization able to pragmatically and intelligently design a future approach to the provision of healthcare. Additionally, Wilmington Health leadership began to put greater focus on creating a culture of change within the organization, understanding that this is the most powerful tool in any transformative process. Included were new and improved support systems for staff and providers and development of an inspirational approach to leading the entire team to provide patient-centered healthcare. July 2012, Wilmington Health partnered with Blue Cross and Blue Shield of North Carolina to form an ACO agreement. This was the first insurer-provider Accountable Care Organization in the region.
