The LA Kings are where hockey, culture, and community come together. As one of the most iconic franchises in the NHL, the Kings deliver high‑energy games, unforgettable moments, and a game‑night experience that goes far beyond the ice.
Job Description
The Account Executive, Group Sales is extremely proficient in selling group tickets to LA Kings games to various organizations and companies. This individual would seek to develop business relationships to gain revenue by selling group tickets to Los Angeles businesses, specific niche communities and community groups for the LA Kings. They will work during regular office hours and/or event hours including evenings, weekends, and holidays. A core function of this role is proactively and efficiently generating new revenue through outbound calls, client meetings, customized emails, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals.
Essential Functions
- Generate group ticket revenue using all sales methods, including cold calls, face to face appointments, arena tours, prospecting, and networking
- Manage accounts to exceed established sales goals; Conduct high amounts of new business calls daily
- Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community.
- Prospecting in order to generate new business relationships; responsible for hosting client meetings and potential client presentations on a regular basis
- Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients
- Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
- Attend team, community, and other events for purpose of maximizing sales opportunities
- Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings
Specific Job Knowledge, Skill and Ability
The Account Executive, Group Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
- Ability to provide an outstanding level of customer service
- Outstanding listening, written, and verbal communication skills
- Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence
- Highly organized, resourceful, detailed-oriented, quick learner and time management skills
- Ability to professionally communicate and interact with all levels of management
- Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
- Ability to professionally handle highly sensitive and confidential information
- Knowledge in AXS Back Office, Microsoft Dynamics or other ticketing and CRM software preferred
Qualification Standards
Education:
- A minimum education level of: BA/BS Degree (4-year)
Experience:
- A minimum of 2-4 years of related experience
Payscale: $23.53/hr + Commission
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
Benefits Full-Time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
Employer does not offer work visa sponsorship for this position.
#LI-LAKings #LI-Onsite
Skills Required
- Bachelor’s degree or equivalent BA/BS four-year degree
- 2–4 years of related experience
- Outstanding customer service skills
- Strong written, verbal, and listening communication skills
- Presentation and report interpretation skills
- Organization, resourcefulness, attention to detail, learning ability, and time management skills
- Ability to communicate professionally with all levels of management
- Proficiency with Microsoft Word, Excel, and Outlook
- Ability to handle sensitive and confidential information professionally
- Knowledge of AXS Back Office, Microsoft Dynamics, or other ticketing and CRM software
What We Do
From epic concerts to premier music festivals to heart-stopping sporting events, AEG has been giving the world reason to cheer for more than 20 years. Headquartered in Los Angeles, CA, we are the world’s leading sports and live entertainment company and operate on five continents, entertaining over 160 million guests annually through our worldwide network of more than 300 venues, powerful sports franchises and music brands, integrated entertainment districts and global sponsorship activations. We strive to form a perfect balance between creative excellence and business excellence and work diligently to build a diverse environment that celebrates inclusion and rewards collaboration and success. Our accomplishments are born from a spirit of teamwork that enables us to deliver incredible events year after year. If you want to join a winning team where you will be challenged to up your game, AEG is the place for you. AEG is proud to have earned a 100% score on the Human Rights Campaign’s 2019 Corporate Equality Index, a national benchmarking tool on corporate policies and practices pertinent to LGBTQ employees that awarded us the distinction of “Best Places to Work for LGBTQ Equality,” and to be a part of the AARP Employer Pledge Program, recognizing the skills and experience of all workers, regardless of age. For more information about AEG, visit www.aegworldwide.com and follow us on Facebook, Twitter and Instagram at @aegworldwide to see the exciting experiences that you could be a part of
