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The Role
Own complex D365 Finance and Operations production incidents, perform root cause analysis, implement permanent fixes, and provide architectural guidance. Design and review X++ customizations, extensions, integrations, data entities, APIs, and integration architecture. Optimize performance, lead releases and deployments, establish support standards, engage Microsoft Support, and provide technical leadership to L1 and L2 teams.
Summary Generated by Built In
Role Summary:
Own complex production issues, provide architectural guidance, lead problem management, and deliver permanent solutions for high-priority incidents.
Key Responsibilities
- Resolve critical production incidents (P1/P2).
- Perform detailed root cause analysis and implement permanent fixes.
- Design and review customizations, extensions, and integrations.
- Optimize system performance and troubleshoot complex batch and integration issues.
- Review X++ customizations, data entities, APIs, and integration architecture.
- Lead major releases, deployments, and change implementation.
- Engage Microsoft Support for product defects when required.
- Define support standards, best practices, and knowledge management.
- Provide technical leadership to L1 and L2 teams.
Skills
- Deep expertise in D365 F&O architecture and X++
- Azure DevOps, integrations (OData, Data Management Framework, Dual-write, APIs)
- Performance tuning, security, and environment management
- Strong experience with enterprise ERP support and governance
- Excellent stakeholder and vendor management skills
Skills Required
- Deep expertise in Microsoft Dynamics 365 Finance and Operations architecture
- Strong X++ development and customization experience
- Experience with Azure DevOps
- Experience with OData, Data Management Framework, Dual-write, and APIs
- Experience with performance tuning, security, and environment management
- Strong enterprise ERP support and governance experience
- Stakeholder and vendor management skills
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The Company
What We Do
Blueflame Labs is a bootstrapped global technology consulting firm founded in India, with offices in Kansas City and London. It helps businesses modernize through AI-driven IT consulting and custom AI services, including predictive analytics and machine-learning models. The company also delivers Salesforce, NetSuite, Microsoft, cloud, custom application-development, enterprise-mobility, and intelligent-automation solutions for clients worldwide across diverse industries and business needs.
