Important Information
Experience: +6 years
Job Mode: Full-time
Work Mode: Hybrid position to work 4 days per month at the client's office in Mexico City or GDL
ID: 19966
Essential Skills
Exp: 7-10years hands on application development, L3 and/or L2+ who is ready to pick up L3 part.
Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring)
Mid- to- Advanced experience in AWS Cloud (EC2/Lambda, Amazon CloudWatch, IAM, S3, RDS & DynamoDB/MongoDB) in to Support function.
Good exposure using AI models in support function.
Advanced level experience to work with multi server/Tier: Tomcat, Jbosss, WebSphere and Weblogic servers.
Advanced hands-on experience in Database (DB2, Oracle and Sybase.. etc)
Mid- to- Advanced Unix and scripting (shell/perl.. etc)
Good hands-on in understanding and making changes in shell/perl scripts
Having good experience in job scheduler monitoring tools (Autosys, procmon, crontab.. etc)
Advanced hands on experience IDE’s like Eclipse, NetBeans.
Mid – to Advanced experience on using Git, Jenkins and other repo/deployable
Having mid to advanced experience in Support model (L2+/L3)
Good exposure to production tooling (ticking/monitoring) like Jira, ServiceNow and processes (familiar with Incident/problem) and change mgnt
Good experience in making the code (Java, Unix, DB) changes in production and able to run
Certifications: AWS certifications (preferred)
- Bachelor’s degree in computer science, Information Technology, or related field.
- 5+ years of experience in L3 support or similar roles.
- Strong proficiency in JAVA programming and application support.
- Good Troubleshooting skills in analyzing System and Application logs and working experience of support function in distributed systems.
- Proficiency with Linux-based operating system, commands, and utilities.
- Strong ability to debug application issues to identify the underlying root cause
- Good communication skills with ability to articulate the technical and functional aspects of a production problem to help drive solutions with App Dev teams.
Preferred:
- Experience with cloud platforms (AWS).
- Familiarity with CI/CD pipelines and DevOps practices.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Skills Required
- 7-10 years hands-on application development and L3 support experience
- Bachelor's degree in Computer Science, Information Technology, or related field
- Strong proficiency in Java/J2EE (REST API, Servlet, JSP, JDBC, Struts, Hibernate, Spring)
- Mid- to advanced experience with AWS services (EC2, Lambda, CloudWatch, IAM, S3, RDS, DynamoDB/MongoDB)
- Advanced experience with application servers (Tomcat, JBoss, WebSphere, WebLogic)
- Advanced hands-on database experience (DB2, Oracle, Sybase) and SQL
- Mid- to advanced Unix/Linux proficiency and scripting (shell, Perl); able to modify and run scripts in production
- Experience with job schedulers and monitoring tools (Autosys, procmon, crontab)
- Experience with Git, Jenkins and repository/deployment tooling
- Experience using IDEs such as Eclipse and NetBeans
- Experience with production tooling and processes (Jira, ServiceNow, incident/problem/change management)
- Strong troubleshooting skills, ability to analyze logs and identify root cause in distributed systems
- Ability to make code (Java), script (Unix), and DB changes in production
- Good communication skills to articulate technical and functional aspects of production problems
- Good exposure to using AI models in support functions
- AWS certifications
- Experience with cloud platforms (AWS)
- Familiarity with CI/CD pipelines and DevOps practices
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
