Microsoft 365 Administration
• Provide L3 support for Microsoft 365 services and act as the final escalation point for complex incidents.
• Design, implement, and maintain Microsoft 365 solutions aligned with business requirements.
• Perform tenant administration, health monitoring, and service optimization.
Exchange Online
• Manage Exchange Online administration, mail flow, transport rules, connectors, and compliance policies.
• Troubleshoot complex mailbox, calendaring, mail routing, and hybrid Exchange issues.
• Support email migration and modernization initiatives.
Microsoft Teams
• Administer Teams policies, governance, voice configurations, and collaboration services.
• Troubleshoot Teams client, meeting, calling, and integration issues.
• Support Teams adoption and optimization initiatives.
SharePoint Online
• Manage SharePoint Online sites, permissions, storage, content management, and governance.
• Troubleshoot site performance, access, search, and integration issues.
• Support collaboration and document management solutions.
Microsoft Entra ID (Azure AD)
• Administer user lifecycle management, groups, RBAC, Conditional Access, MFA, and Identity Governance.
• Manage SSO, application integrations, and federation services.
• Support identity security, access reviews, and compliance initiatives.
Security & Compliance
• Implement and maintain Microsoft security best practices.
• Support audits, compliance requirements, and security investigations.
• Collaborate with cybersecurity teams to enhance tenant security posture.
Automation & Continuous Improvement
• Develop automation scripts using PowerShell.
• Create operational runbooks and knowledge articles.
• Identify opportunities for service improvements and operational efficiencies.
Required Skills
• Expert knowledge of Microsoft 365 administration.
• Strong expertise in:
o Exchange Online
o Microsoft Teams
o SharePoint Online
o Microsoft Entra ID (Azure AD)
• Experience with PowerShell scripting and automation.
• Strong understanding of Microsoft 365 security and compliance features.
• Experience with hybrid environments and identity synchronization.
Preferred Qualifications
• Microsoft Certified: Enterprise Administrator Expert.
• Microsoft Certified: Identity and Access Administrator Associate.
• Microsoft Certified: Messaging Administrator Associate.
• Experience with Intune, Purview, Defender, and Power Platform is desirable.
Key Competencies
• Advanced troubleshooting and problem-solving skills.
• Strong stakeholder communication and documentation skills.
• Ability to lead major incident resolution and root-cause analysis.
• Experience working in global 24x7 enterprise environments.
Skills Required
- Expert knowledge of Microsoft 365 administration
- Strong expertise with Exchange Online
- Strong expertise with Microsoft Teams
- Strong expertise with SharePoint Online
- Strong expertise with Microsoft Entra ID or Azure AD
- Experience with PowerShell scripting and automation
- Strong understanding of Microsoft 365 security and compliance features
- Experience with hybrid environments and identity synchronization
- Microsoft Certified Enterprise Administrator Expert
- Microsoft Certified Identity and Access Administrator Associate
- Microsoft Certified Messaging Administrator Associate
- Experience with Intune, Purview, Defender, and Power Platform
- Advanced troubleshooting and problem-solving skills
- Strong stakeholder communication and documentation skills
- Ability to lead major incident resolution and root-cause analysis
- Experience working in global 24x7 enterprise environments
Astreya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Astreya and has not been reviewed or approved by Astreya.
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Healthcare Strength — Health coverage includes multiple medical plan options plus dental and vision, complemented by FSAs, an EAP, disability and life insurance, and wellness programs. Feedback suggests these offerings provide solid core protection across many roles.
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Wellbeing & Lifestyle Benefits — Client-site amenities at some large tech campuses can add non-cash value such as meals or on-site perks that enhance the day-to-day experience. Wellness Days and access to learning resources and tuition reimbursement further support overall wellbeing.
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Flexible Benefits — Choice among medical plan types and tax-advantaged accounts enables some customization to individual needs. Some roles also offer remote or flexible work, adding practical flexibility to the total package.
Astreya Insights
What We Do
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
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