The Role
Build, maintain, automate, and support mission-critical cloud-native connectivity systems. Responsibilities include infrastructure as code, GitLab CI/CD, Kubernetes and GCP operations, monitoring, observability, incident response, customer integration, documentation, CAB participation, and 24/7 onsite production support. The role requires strong Linux, networking, API, security, database, scripting, and cloud orchestration expertise, with telecom and Java experience preferred.
Summary Generated by Built In
Location: Khobar, Saudi ArabiaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.For over 50 years, Thales has been a trusted partner of the Kingdom of Saudi Arabia. As a local industrial partner, Thales provides advanced solutions in Defence, Public Security, Civil Aviation, Space, Enterprise, and Cybersecurity across four sites throughout the country. The Saudi Vision 2030 is at the heart of Thales' strategy in the Kingdom, driving the localisation of defence technologies and systems, strengthening local capabilities, developing local talent, and supporting national sovereignty through strategic collaborations. To reinforce its commitment to localising its defence activities and to build a future we can trust in the Kingdom, Thales established SAMI Thales Electronic Systems (STES), a Joint Venture with Saudi Arabian Military Industries (SAMI), operating under the ambitious directives outlined in Vision 2030.
As an DevOps Engineer for the Thales CDI/MCS products On-Demand Connectivity (ODC) and eUICC IoT Manager(eIM), you will apply software engineering skills to build, maintain, support and optimize mission-critical, cloud-native systems and applications. You will play a pivotal role in ensuring our ODC &eIM solutions are reliable, scalable, and performant.
Job Responsibilities
- Infrastructure & Automation: Design, develop, and automate infrastructure using Infrastructure-as-Code (IaC) principles. Maintain robust CI/CD pipelines using GitLab.
- Cloud Operations: Install, configure, and manage Kubernetes-based solutions on Google Cloud Platform (GCP).
- System Reliability: Take ownership of production systems with a "you build it, you run it" mindset. Manage real-time system monitoring, observability, and incident response to meet strict SLA commitments.
- Integration & Support: Act as a technical bridge between development, validation, and customers. The team will be working on 24/7 onsite shifts to provide operational support and participate in high impact Change Advisory Board (CAB) reviews.
- Documentation: Prepare technical documentation, customer acceptance plans, and operational readiness reviews to drive continuous process improvement.
- Team Collaboration: Contribute to team growth through knowledge sharing, technical training, and continuous process improvement.
Job Skills & Qualifications
- Education: Degree in Computer Science or a related discipline.
- Experience: 4+ years in systems administration, solutions delivery, or integration engineering. Experience with support & operations of highly critical productions systems and Understanding of ITSM processes (incident, Change, Problem, SLA's...) required.
- Cloud & Orchestration: Advance experience in public cloud (preferably GCP), Kubernetes, and container orchestration along with GitLab, CI/ID, Vaults.
- Automation & Scripting: Autonomous in Bash, Python, or Perl. Experience with Terraform, Helm.
- Advanced Linux experience (minimum 3 years).
- Strong understanding of networking (IPv4, Subnetting, TCP/IP, packet routing).
- Deep knowledge of HTTP(S), SOAP, and REST APIs.
- Strong proficiency in Apache, SSL/TLS/mTLS.
- Databases: Hands-on experience in Cassandra and MySQL.
- Telecom Domain (Preferred): Experience with eSIM technologies (e.g., SGP22/32) and telecommunications infrastructure.
- Development: A background in Java is highly preferred.
Behavior Competencies
- Mindset: Customer-oriented, self-starter, analytical, and an excellent team player.
- Communication: Strong communicator capable of managing conflicts in a fast-paced environment.
- Adaptability: Quick learner, flexible with hours, and ready to participate onsite in 24/7 team support to ensure system resilience.
Skills Required
- Degree in Computer Science or a related discipline
- 4+ years of experience in systems administration, solutions delivery, or integration engineering
- Experience supporting and operating highly critical production systems
- Understanding of ITSM processes, including incident, change, problem, and SLA management
- Advanced experience with public cloud, preferably GCP
- Experience with Kubernetes and container orchestration
- Experience with GitLab, CI/CD, and Vault
- Autonomous scripting ability in Bash, Python, or Perl
- Experience with Terraform and Helm
- At least 3 years of advanced Linux experience
- Strong understanding of IPv4, subnetting, TCP/IP, and packet routing
- Deep knowledge of HTTP(S), SOAP, and REST APIs
- Strong proficiency with Apache, SSL/TLS, and mTLS
- Hands-on experience with Cassandra and MySQL
- Experience with eSIM technologies such as SGP22/32 and telecommunications infrastructure
- Background in Java
- Availability for onsite 24/7 team support and flexible hours
Thales Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.
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Retirement Support — Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
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Leave & Time Off Breadth — Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
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Flexible Benefits — Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.
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The Company
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
