Employee Experience Program Manager II (L&D focus)

Reposted 14 Hours Ago
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Ho Chi Minh City, Ho Chi Minh, VNM
In-Office
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Axon is the global leader of connected public safety technologies, including hardware, software and training.
The Role
The L&D Program Manager will design and deliver programs to enhance skills across the business, focusing on learning solutions and stakeholder engagement, particularly in Vietnam.
Summary Generated by Built In
Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

At Axon, we build technology that helps protect life. Behind that mission are people who need to learn quickly, grow continuously, and perform at a high level.
As a Employee Experience Program Manager II, you will design, build, and deliver learning programs that strengthen capability across the business. You will partner with regional and international stakeholders, with a primary focus on Vietnam, to identify needs, create effective learning solutions, and scale programs that improve performance, leadership, and employee development.
This role is ideal for someone who blends strong instructional design, facilitation, program management, and stakeholder partnership skills — and who knows how to turn learning needs into practical, high-impact solutions.

What You’ll Do

Location: Hybrid in Ho Chi Minh City, Vietnam
Work Location
This role is based out of our Ho Chi Minh City office and follows a hybrid schedule: onsite Tuesday through Friday and remote on Mondays, unless an approved accommodation applies. We place a high value on in-person collaboration and building a strong in-office culture.

  • Own and execute New Hire Orientation (NHO) in Ho Chi Minh, ensuring a seamless and engaging onboarding experience
  • Support and coordinate Vietnam NHO programs and onboarding-related initiatives
  • Serve as a primary point of contact for onboarding, supporting new hires and stakeholders throughout the onboarding process
  • Manage and support the Taleara English Program for Vietnam employees
  • Coordinate marketing and events logistics as needed
  • Support event planning, execution, and logistics across APAC (e.g., trade shows, summits, partner activations)
  • Support Vietnam Kick-Off (VKO/ New year event) planning and coordination efforts
  • Support broader onboarding operations, ensuring processes are organized, scalable, and consistently executed
  • Partner cross-functionally with HRBPs, Recruiting, IT, and Workplace teams to deliver a cohesive onboarding experience
  • Identify opportunities to improve onboarding and employee experience processes, driving efficiency and consistency
  • Support additional employee experience or L&D initiatives as needed
What You Bring
  • 4+ years of experience in program coordination, onboarding, employee experience, event planning/execution, or similar operational roles
  • Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
  • Experience planning and supporting internal events, team experiences, or large-scale employee programs
  • Experience working cross-functionally in a fast-paced environment
  • Comfort managing logistics, vendors, and high-volume requests (e.g., inbox management)
  • Detail-oriented with a strong sense of ownership and follow-through
  • Ability to troubleshoot and problem-solve in real time
  • Strong written and verbal communication skills
  • A proactive, self-starter mindset with the ability to operate independently

Benefits That Benefit You
  • Medical and Dental Insurance
  • Vision Insurance
  • Robust Paid Time Off policy
  • Bonuses
  • Lunch allowance
  • Cell phone stipend
  • Free LinkedIn Learning account or similar learning platforms
  • Access to 24/7 online emotional and mental support
  • Gym membership
  • Free motorbike parking
  • Stocked fridges and pantries — free coffee, cold beverages, snacks
  • Annual company outing trip
  • Monthly team social activities

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected].  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].


Skills Required

  • 5+ years of experience in learning and development, instructional design, talent development, or a related field
  • Strong facilitation skills for in-person and virtual training
  • Experience designing content across multiple modalities
  • Strong project management skills
  • Excellent written, verbal, and presentation skills
  • Bachelor's degree in Education, Adult Learning, Human Resources, Organizational Development, or a related field preferred

Axon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axon and has not been reviewed or approved by Axon.

  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans with employer HSA contributions and 24/7 mental-health support. Wellness programs and fitness options further enhance the package.
  • Equity Value & Accessibility Total rewards commonly include stock grants and an employee stock purchase plan alongside base pay and bonuses. Equity is highlighted as a motivating component of compensation.
  • Parental & Family Support Paid parental leave is offered, including a standard period with additional supplemental pregnancy leave. Family-focused policies are positioned as a meaningful part of the overall benefits.

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The Company
HQ: Scottsdale, AZ
2,700 Employees
Year Founded: 1993

What We Do

Our mission is to protect life by making the bullet obsolete and developing technologies to make the world a safer place. Axon is a software & hardware team of product experts, security pros, engineering wizards, sales & marketing pros, and technology buffs - all committed to helping make the world a safer place.

Why Work With Us

Axon innovations exist to bridge the divide between communities and law enforcement. Our team works to solve big societal issues by providing public safety with the tools to help decrease use-of-force and increase transparency and accountability. Big goals mean we need high-performance teams, independent thinking, and cross-functional excellence.

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