KYC Technology Business Senior Analyst - AVP (C12)

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Mumbai, Maharashtra, IND
In-Office
Fintech • Financial Services
The Role

The KYC Technology Business Senior Analyst is an intermediate-level position responsible for liaising between compliance, business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.
Responsibilities:

  • Define compliance, business and operations requirements and systems goals through partnership with decision makers, systems owners and end users for a firm wide KYC application
  • Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
  • Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
  • Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
  • Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-8 years of experience in business analysis or systems analysis
  • Experience in AML/KYC from a business or compliance perspective
  • Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
  • Proven interpersonal, diplomatic and influencing skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Vendor SaaS product rule configuration experience desired

Education:

  • Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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What We Do

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