The KYC Operations Lead Analyst is a senior-level individual responsible for assisting in the completion of deliverables that are required as part of the AML / KYC Book of work. The person will support projects and coordinate activities with business leads to ensure consistent quality execution and timely implementation of the AML / KYC deliverables. The BA will take part in conducting project business analysis necessary for implementations and to shape the most efficient processes for the business while meeting regulatory requirements.
Responsibilities:
- Responsible for project analyst activities and tracking across various workstreams and providing leadership support across planning, organizing, coordinating, executing and monitoring implementation activities.
- Reviews deliverables, plans and oversees day-to-day activities and tracking.
- Assists in the development of the project schedule and all other project work plans.
- Ensures quality in project documentation and that projects have detailed breakdown of activities and milestones.
- Analyzes compliance proposals to enhance our AML/KYC program, ensuring that the business continues to be efficient and proposals are feasible to be implemented.
- Demonstrate strong understanding of the projects' interdependencies and key participants, and identifying needs for UAT, training, and implementation.
- Manage implementation strategy, organizational change management, strategy execution and production support, defect/problem tracking.
- Anticipates release challenges and takes corrective action, escalating as needed, to resolve and achieve commitments to assure the viability, functionality and effectiveness of solutions.
- Drives work stream requirements, communication and reporting for senior management and stakeholders.
- Translates commitments and specific needs to fully documented outputs.
- Works with stakeholders on the local application and requirements to ensure that regulators requirements are met and that Citi is able to meet customer needs
- · Collaborates with business partners and global stakeholders to drive cross-workstream escalation and issue resolution
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience in KYC and Project Management
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
------------------------------------------------------
Job Family Group: Operations - Services------------------------------------------------------
Job Family:Business KYC------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-10 years of experience in KYC and project management
- Bachelor's degree or equivalent experience
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
-
Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
-
Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
