The Know Your Customer (KYC) Operations Associate Analyst, within Global Screening Operations, is an entry-level position vital to performing risk and compliance reviews. This role operates in close coordination with the broader Anti-Money Laundering (AML) team, focusing on conducting thorough reviews and in-depth analysis of business cases to ensure regulatory adherence and mitigate risk
Responsibilities:
- Conduct comprehensive investigations and research account activity leveraging various internal and external databases.
- Document investigative steps, analysis, and conclusions in a clear, concise, and timely manner, ensuring case files meet audit and regulatory standards
- Prepare written summaries of findings that clearly articulate risk rationale and support case disposition decisions
- Support timely case completion in line with agreed service level agreements (SLAs) and quality standards
- Coordinate with internal stakeholders and follow up with appropriate points of contact to obtain additional information when required.
- Where applicable to the role, assist with the preparation and documentation of regulatory filings (e.g., Suspicious Activity Reports) in accordance with applicable requirements.
- Rigorously assess and manage risk in business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes ensuring compliance with applicable laws, rules, and regulations, adhering to internal policies, exercising sound ethical judgment in all professional conduct, and effectively escalating, managing, and reporting control issues with transparency.
Qualifications:
- 0–2 years of relevant experience in operations, compliance, risk management, financial services, or a related field
- Basic knowledge of Anti-Money Laundering (AML), Know Your Customer (KYC), or financial crimes regulations
- Proficiency with computers and standard business applications
- Effective verbal and written communication skills.
- Strong analytical and problem‑solving skills, with a strong attention to detail.
- Experience working with structured review or case management processes with an ability to manage tasks within defined timelines
- Must reside in or be willing to relocate to Tampa, FL. This role will initially be hybrid, with the possibility of becoming fully remote, but all work arrangements will be within the Tampa, FL area.
Education:
Bachelor’s/University degree or equivalent experience
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Job Family Group: Operations - Services------------------------------------------------------
Job Family:Business KYC------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Telecommuter Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:$49,010.00 - $68,390.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:May 07, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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