Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionThe KYC Operations Area Lead for Wise Platform is the full owner of their space, driving strategic direction and operational excellence across key sites and functional domains. In this role, you are responsible for defining and executing your area’s strategic objectives and building high-performing teams that consistently achieve our operational targets and quality standards. You will lead various cross-team initiatives to streamline processes, ensuring our partner integrations remain compliant, seamless, and scalable. By acting as a Wise culture ambassador and clearly articulating complex challenges, you will inspire your team to be successful and enable the Wise mission to move money without borders.
What You'll Do
Strategic ownership: Drive the strategic direction of your area, ensuring all operational objectives align with Wise’s global mission and high-quality standards.
Leadership & coaching: Oversee multiple KYC Operations Senior Team Leads, focusing on building a high-performing leadership tier through continuous development and succession planning.
Operational excellence: Lead complex, cross-team initiatives to streamline processes, increase automation, and enhance efficiency across your sites or domains.
Performance accountability: Take full responsibility for your area’s KPIs, using data-driven insights to manage resource allocation and refine standard operating procedures.
Stakeholder advocacy: Communicate complex regulatory and operational topics in an engaging way, collaborating with central functions and compliance to evolve internal policies.
You have at least 4+ years of experience leading large teams and 2+ years of expertise in KYC/AML, financial crime, or compliance within financial services.
You possess an advanced understanding of global KYC/AML regulatory frameworks and can translate complex requirements into actionable operational plans.
You are proficient in using and translating analytics to move team metrics and manage operational performance independently.
You have excellent verbal and written English skills, with a knack for articulating complex challenges to diverse stakeholders.
Nice to have:
- Bachelor’s degree in a related field (Finance, Law, Business), professional certifications (ICA, CAMS), or experience with BI tools like Looker or Superset.
Hiring Process:
- Application review (CV)
- Screening call with a member of the Talent Acquisition team
- First interview
- Second interview
- Final interview
Salary range for this role: 4025 - 5000 EUR gross monthly
Click here to learn more about the benefits that we offer at Wise.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
