About this role
Business Operations Services plays a critical role in enabling BlackRock’s clients and businesses through scalable, high‑quality, and risk‑aware operational solutions. Our teams partner closely with client business groups, Legal, Compliance, and Technology to deliver efficient onboarding, oversight, and lifecycle management while continuously improving the client experience.
About the RoleThe KYC / Due Diligence Operations team sits within Business Operations Services and is responsible for delivering a client‑centric, digitally enabled, and risk‑aware documentation and due diligence process. The team supports onboarding, ongoing reviews, and changes across distribution and investment channels, helping ensure BlackRock meets its global AML/KYC obligations while enabling sustainable business growth.
This role offers exposure to complex onboarding activities, regulatory change, and cross‑functional stakeholder engagement in a fast‑paced global environment.
Key Responsibilities- Ensure fund distribution partners meet applicable AML/KYC requirements, and that the appropriate processes are followed for new onboarding requests and periodic reviews to mitigate risk to BlackRock.
- Compile, review, and maintain client documentation, including AML/KYC, tax, contractual, and related records, ensuring accurate filing, storage, and retrievability.
- Review contractual data and documentation for new, existing, and exiting clients, and respond to related data queries from the business.
- Partner closely with Legal, Compliance, and other internal teams to manage exceptions and ensure policies and procedures are applied consistently.
- Contribute to the development and ongoing enhancement of the control environment, policies, and procedures, with a focus on continuous improvement and client experience.
- Support and lead initiatives and projects within the team’s remit, ensuring change impacts are understood and operational risk is considered.
- Demonstrate awareness of financial markets and regulatory developments, and assess potential impacts on processes and client arrangements.
- Produce daily and monthly management information, metrics, and materials for local and global leadership and governance forums.
- Use digital tools and platforms, including Microsoft Office applications and Copilot, to support efficient process execution and analysis.
- Minimum 1 year of relevant experience in financial services operations, client onboarding, AML/KYC, or documentation management.
- Experience handling client documentation and data; familiarity with AML/KYC regulations is strongly preferred.
- Exposure to the asset management industry or investment fund structures is advantageous; experience with Luxembourg‑domiciled funds is beneficial but not required.
- Strong analytical and attention‑to‑detail skills, with a structured approach to problem‑solving.
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively across teams and seniority levels.
- Strong planning and organisational skills, able to manage multiple priorities and meet deadlines.
- Excellent command of English (written and verbal) is a strict requirement.
- Proficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint) and comfort using modern digital tools such as Microsoft Copilot.
- Professional qualifications (e.g. CAMS, ICA) are an advantage but not required.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
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What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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