Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers
Job Summary
As a Client Data Specialist within our KYC quality reviewer team, you will be reviewing the records completed by the production team to ensure all client KYC records are compliant with regulatory standards. You will ensure high quality and timely completion of all client-level due diligence and assist in end-to-end operations review. This role will require you to perform research to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.
Job Responsibilities
- Analyze confidential client data from both public and internal sources to ensure compliance with KYC requirements.
- Understand and apply the firm's KYC requirements, including various due diligence processes such as Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence (PDD).
- Identify discrepancies in KYC records, suggest necessary amendments, and escalate any Anti-Money Laundering (AML) red flags to the compliance team.
- Ensure that all record reviews are completed within specified deadlines and Service Level Agreements (SLAs).
- Conduct a review of confidential client data via publically available and internal sources Maintain high standards of customer service while handling sensitive information, ensuring confidentiality for both internal and external clients.
- Compare and contrast differences within KYC records , highlight amendments required to production team and also highlight escalate to compliance incase of AML Red flags
- Handle and maintain confidential client documentation.
- Demonstrate ability to comprehend the KYC risk factors and draft the overall risk summary for the client'.
Required qualifications, capabilities and skills
- Bachelor’s Degree and/or Graduate Degree
- Knowledge of KYC is essential with at least 2 year’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
- Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
- Client focused with strong customer service skills (e.g. oral and written communication skills)
- Ability to multi-task and meet deadlines against a high volume work schedule
Skills Required
- Bachelor's or Graduate Degree
- At least 2 years' experience in KYC, Audit, Control, Risk, AML, or Research
- Knowledge of KYC processes (CIP, SDD, EDD, LDD, SpDD, PDD)
- Strong research, analytical and comprehension skills
- Strong customer service, oral and written communication skills
- Ability to multi-task and meet deadlines in high-volume environment
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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