KYC Analyst-Spanish Speaking
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Location: London
Type: Full-time (On-site)
Vertical: Financial Markets
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Summary
We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.
Standard working hours are 8:00 AM to 5:00 PM or 9:00 AM to 12:00 PM (UK time), depending on business needs and client requirements.
Responsibilities
- Initiate and manage outreach to clients for document collection
- Coordinate with relationship managers and compliance teams
- Track and follow up on outstanding documentation
- Maintain communication logs and outreach trackers
- Provide updates to periodic review teams
- Support audit-readiness and documentation completeness
- Contribute to continuous improvement of the outreach process and client experience
- Escalate delays or issues in obtaining documentation to appropriate stakeholders.
Eligibility Requirements
- Experience in KYC support or outreach roles or Client servicing roles
- Strong verbal and written communication and organizational skills
- Fluency in Spanish & English
- Prior experience in financial services or compliance preferred
- Ability to work under tight deadlines across multiple reviews and able to work independently
How to Apply
- Click "Apply Now" to submit your resume through our career site
- Be sure to include any relevant experience that aligns with the role.
- Qualified candidates will be contacted by a member of our recruitment team for next steps
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here
Skills Required
- Experience in KYC support or outreach roles or Client servicing roles
- Strong verbal and written communication and organizational skills
- Fluency in Spanish & English
- Prior experience in financial services or compliance
- Ability to work under tight deadlines across multiple reviews
- Ability to work independently
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
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Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
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Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
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Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
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