The Role
The Operations Manager oversees daily operations of the Kanza Travel Plaza, ensuring high standards in service, staff performance, and profitability while managing personnel and inventory.
Summary Generated by Built In
Qualifications:
A bachelor’s degree in business or a related field required, along with a minimum of two years of previous management experience. A combination of relevant experience and education may be considered in lieu of these requirements. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Additionally candidates must obtain type A/B Petroleum Operator Certification through OCC, Food Handler Certification, and an Oklahoma Able (Alcoholic Beverage Laws Enforcement) License.
Responsibilities and Duties:
The Operations Manager oversees and coordinates the daily operations of the Kanza Travel Plaza, including fuel, food service, and other amenities. This leadership role ensures high standards in customer service, staff performance, inventory management, safety, and overall profitability. The ideal candidate is a hands-on manager with strong business acumen, leadership skills, and experience in multi-department retail or travel center environments.
Disclaimer
The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA
A bachelor’s degree in business or a related field required, along with a minimum of two years of previous management experience. A combination of relevant experience and education may be considered in lieu of these requirements. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Additionally candidates must obtain type A/B Petroleum Operator Certification through OCC, Food Handler Certification, and an Oklahoma Able (Alcoholic Beverage Laws Enforcement) License.
Responsibilities and Duties:
The Operations Manager oversees and coordinates the daily operations of the Kanza Travel Plaza, including fuel, food service, and other amenities. This leadership role ensures high standards in customer service, staff performance, inventory management, safety, and overall profitability. The ideal candidate is a hands-on manager with strong business acumen, leadership skills, and experience in multi-department retail or travel center environments.
- Develop and implement operating policies and procedures.
- Supervise personnel, including hiring, training, disciplinary actions, and dismissals in coordination with the Operations Manager and the KGI Human Resources Director.
- Review and maintain up-to-date timesheets, reports, and records.
- Oversee and report the completion of monthly inventory for Travel Plaza properties to the accounting department.
- Collaborate with KGI Board in the development of Travel Plaza budgets and advertising programs.
- Maintain a professional appearance and demeanor while conducting company business.
- Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.
Disclaimer
The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA
Skills Required
- Bachelor's degree in business or related field
- Minimum of two years management experience
- Type A/B Petroleum Operator Certification
- Food Handler Certification
- Oklahoma Able License
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Ponca City Development Authority (PCDA) is a public trust, formed on July 1, 2003 to benefit Ponca City, Oklahoma. PCDA supports the existing industries with business retention and expansion programs, training opportunities and conference sponsorships to build market share. Visit our website for more information on recruiting, retention, marketing and financial opportunities that exist in Ponca City, Oklahoma.
