Description
The Intermediate Knowledge System Specialist will work independently and as part of a development team identifying solutions to provided requirements and work closely with customers to ensure the proper solution for the provided requirements.
- Implement, manage, and support Knowledge System Tools.
- Leverage Power Business Intelligence capabilities in SharePoint Online and Microsoft 365 and other selected platforms and build dashboard reports.
- Provide knowledge about the various platforms, from the End User – Power User perspectives.
- Document roles and responsibilities and provide training to End Users and Power Users.
- Develop, design and manage content, customizations, forms and custom workflow in selected platforms.
- Convert legacy workflows and reports to new platforms.
- Utilize new data sources and new BI solutions.
- Must have rudimentary application skill with Python, R, SQL, .Net, C#, C++ and experience with JAVA, JS, HTML, and CSS as required.
- Collaborate with users and stakeholders to define business requirements, goals, risks, and technical scope for SharePoint Online solutions. Develop SharePoint apps and collaboration tools, including lists, libraries, surveys, calendars, web parts, workflows, PowerApps, and InfoPath, while integrating with Microsoft products and enterprise solutions.
- Administer SharePoint Site Collections, including permissions and access management. Create and manage reusable content types, site columns, lookups, and templates.
- Design scalable site structures for directorates, divisions, and branches. Maintain consistent navigation, manage search scopes, and develop project and document dashboards.
- Maintain and optimize the SharePoint environment by reviewing content, managing landing pages, monitoring usage and workflows, addressing dormant sites, researching new capabilities, and coordinating site migrations with the Knowledge Management Officer.
- Provide Tier 1 support and promote user adoption. Train users on SharePoint functionality, provide training resources, and collaborate with trainers to ensure knowledge systems training aligns with organizational needs.
- Perform other related duties as assigned
Requirements
- Bachelor’s Degree in Computer Science or related area
- Active Security + Certification
- Minimum of 5 years of relevant experience (SharePoint)
- Must have high-level written and verbal communication skills
- Must have experience with PowerApps
- Must have an active SECRET security clearance
Skills Required
- Bachelor's degree in Computer Science or a related field
- Active Security+ certification
- At least 5 years of relevant SharePoint experience
- High-level written and verbal communication skills
- Experience with PowerApps
- Active Secret security clearance
What We Do
MSM Technology is an 8(a) women-owned small business providing IT services and solutions to U.S. Department of Defense and federal civilian agencies. Its work centers on automated infrastructure and modernization, resilient cybersecurity and information assurance, data management, network and systems engineering, and enterprise software. The company also delivers telecommunications, AV/VTC, operations and maintenance, project management, and training, with a focus on secure, interoperable, reliable systems that support agency missions.
