Overall Responsibilities
Reporting to the Communication and Knowledge Management Manager and working closely with the BEBAS-TB MERL, Technical and Provincial Team. The Knowledge Management (KM) Specialist will provide technical assistance for reviewing and implementing knowledge and information management activities to support USAID BEBAS-TB objectives. The KM Specialist will be responsible for building and maintaining a robust KM ecosystem that facilitates knowledge creation, capture, sharing, and utilization to improve program effectiveness and impact.
Specific Responsibilities
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Support to develop and Implement Knowledge Management Strategy
Conduct a thorough knowledge assessment to identify knowledge gaps, strengths, and opportunities within the USAID BEBAS-TB program.
With direction from Communication and Knowledge Management Manager, design and implement effective KM systems, processes, and tools to capture, store, and disseminate knowledge.
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Facilitate Knowledge Sharing and Creation
Foster a collaborative and knowledge-sharing culture within the program.
Facilitate the creation of new knowledge products, such as guidelines, tools, and case studies.
Utilize digital platforms and technologies to enhance knowledge sharing and accessibility.
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Manage Knowledge Repository:
Build and maintain a centralized knowledge repository, ensuring easy access to relevant information and resources. Develop a robust metadata structure to facilitate effective knowledge search and retrieval. Curate and update knowledge content regularly to maintain its relevance and accuracy.
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Capacity Building
Build the capacity of program staff in KM concepts, tools, and practices. Develop and deliver KM training programs tailored to different audiences. Provide ongoing coaching and mentoring to support knowledge management efforts.
QUALIFICATIONS
Education:
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Bachelor’s degree in communication, public health, or a related field
Experience:
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5 years of progressively responsible, related experience is required.
Knowledge and Skills:
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Demonstrated ability to design, implement, and evaluate KM strategies and systems.
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Experience in utilizing KM tools and technologies (e.g., SharePoint, Confluence, databases, content management systems) to capture, manage, and disseminate knowledge effectively
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Ability to drive organizational change and foster a knowledge-sharing culture
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Expertise in utilizing digital platforms and tools for knowledge creation, sharing, and dissemination
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Experience working with USAID or another donor-funded program
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Experience in capacity building and training
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Preferred experience in public health, tuberculosis, and international development
Competencies
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Ability to align thinking and actions to organizational values
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Ability to expresses thoughts clearly, accurately and succinctly in verbal and in writing to different audiences.
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Demonstrated ability to develop and maintain strong, effective professional relationships and to work well independently and as part of a team.
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Ability to learn and execute complex workflow procedures.
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Ability to manage time effectively, assess priorities, work gracefully under pressure with multiple deadlines, be flexible, and manage projects through to their successful completion with attention to detail and quality.
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Demonstrated competency for project management and coordination of diverse teams.
Physical Demands
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Travel requirements: Availability to travel domestically and internationally as needed; up to 50%.
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
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