Knowledge Management Communications Manager Senior

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success.

Amentum is seeking an experienced Knowledge Management Communications Manager Senior to support the DHS/ICE Camp East Montana contract in El Paso, TX.

POSITION SUMMARY

The Knowledge Management Communications Manager Senior oversees program objectives to ensure positive, timely, unified interactions with Amentum, ICE/DHS and government representatives while facilitating organization-wide knowledge sharing through information management, distributed publications, customer feedback, and operational improvements.

Key Responsibilities

• Oversee and monitor program-wide communications with high-ranking and government officials to ensure a timely and unified message, seamless exchange of information, resolution of issues, responsiveness to customer feedback, and implementation of communication improvements.

• Develop and plan the structure and content for a program-wide database of cost-saving initiatives, lessons learned, and improvements implemented to use in CPAR and Amentum Board of Directors evaluations, leadership reports, management decisions, and corrective action plans.

• Establish goals and metrics to strengthen customer relationships through improved frequency, documentation, and tone of communications.

• Provide direction for communication managers and staff submitting information in support of improved communication and knowledge management initiatives and CPAR evaluations and BoD meeting/briefings.

• Evaluate field communication and metrics reports, assess program relationships with government entities, and prepare briefings for senior and corporate leadership.

• Manage employee suggestion program to promote participation, assess submissions, and coordinate the leadership review, response, implementation, recognition, and rewards for participants.

• Serve as Executive Editor for program-wide monthly newsletter, managing content, submissions, and distribution.

• Support the Knowledge Management Senior Director and guide field office staff regarding development and execution of knowledge management team planning, coordination, and delivery of findings and recommendations.

• Perform other duties as assigned.

Qualifications

• Minimum ten (10) years of experience in a combination of proposal development, remote field operations, business development, program planning and development, and/ or team management on government contracts or programs.

• Ability to manage government reviews and inquiries, develop metrics, draw conclusions, and prepare comprehensive reports and white papers.

• Strong understanding of US government contracts and customers.

• Capable of problem-solving in fast paced, time critical environments.

• Proficient in Microsoft Office software with emphasis in Excel, PowerPoint, and SharePoint.

• Knowledge of research methodologies and principles.

• Strong organizational skills and excellent interpersonal, verbal, and written communication skills.

• Skill in supervising personnel include delegating responsibility, training, discipline, and evaluating performance.

• Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.

Education

Bachelor’s degree in business management, or associated discipline; two (2) years of experience in related field may be substituted for each year of the four (4) years of college.

Location and Work Environment

This is a HYBRID role, when on-site you will report to Camp East Montana (CEM), El Paso, TX. This is a full-time position in a dynamic, 24/7 operational environment subject to evolving priorities and potential high-visibility scrutiny.

Other Responsibilities

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.