Position Title: Knowledge Management Analyst
Location: Arlington, VA
Clearance required: SECRET
Scope of Work: Anchors the recurring analytic tempo of the KM program, executing enterprise maturity assessments, metrics development, knowledge capture, Community of Practice facilitation, and KM training delivery that build a self-sustaining knowledge culture across the National Guard Enterprise.
Responsibilities include (but are not limited to):
- Execute the annual KM Program Maturity Model assessments (approximately 45 per year) and review submissions for accuracy and completeness, re-tasking as required.
- Develop, maintain, and report KM program metrics in the KM Performance Tracker, dashboards, and Metric Dictionary.
- Facilitate structured knowledge capture (interviews, AARs, lessons learned) and convert content into validated, reusable knowledge assets.
- Support KM governance bodies and change management activities, including KMOWG and KMRWG products.
- Conduct or facilitate a minimum of four Knowledge Management Representative Courses (KMRCs) per year and develop and deliver KM educational briefings.
- APQC Certified Knowledge Manager and at least five years of enterprise KM experience.
- At least five (5) years of demonstrated experience applying enterprise KM principles, including knowledge flow analysis, knowledge lifecycle management, knowledge architecture alignment, metadata and taxonomy application, knowledge product development, knowledge stewardship, and KM governance support.
- Demonstrated experience supporting KM governance structures, conducting KM maturity assessments, developing KM recommendations, enabling cross-functional knowledge sharing and Communities of Practice, delivering KM training and curriculum using LMS platforms, managing stakeholder engagements, gathering KM business requirements, and applying structured KM lifecycle methodologies such as Assess, Design, Develop, Pilot, and Implement (ADDPI).
- Basic proficiency with SharePoint Online (365), including lists, libraries, sites, permissions, and content organization, to support KM governance, information architecture alignment, content lifecycle management, and coordination with the ESSRs.
- Active SECRET clearance.
Skills Required
- APQC Certified Knowledge Manager certification
- At least five years of enterprise knowledge management experience
- At least five years applying enterprise knowledge management principles, including knowledge flow analysis, lifecycle management, architecture alignment, metadata and taxonomy, knowledge product development, stewardship, and governance
- Experience supporting KM governance structures and conducting KM maturity assessments
- Experience developing KM recommendations and enabling cross-functional knowledge sharing and Communities of Practice
- Experience delivering KM training and curriculum using LMS platforms
- Experience managing stakeholder engagements and gathering KM business requirements
- Experience applying structured KM lifecycle methodologies such as Assess, Design, Develop, Pilot, and Implement
- Basic proficiency with SharePoint Online and Microsoft 365, including lists, libraries, sites, permissions, and content organization
- Active SECRET security clearance
What We Do
We are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Our Mission Combine technical expertise, innovative approaches, and operational experience to solve our customers’ most complex challenges. Our Vision A corporate family driven to lead globally with innovative vision, flawless execution, continuous adaptability and a profound appreciation for the missions we serve. Guiding Principles Satisfy the customer – “Exceed expectations” Set the Example – “Be out front” Be Responsive – “Timing is everything” Persevere – “Find a way” Please also visit PTP Talent Acquisition on LinkedIn www.linkedin.com/in/ptptalentacquisition
