Knowledge Management Analyst (Program Manager / Senior KM Analyst)
Position Title: Knowledge Management Analyst (Program Manager / Senior KM Analyst)
Location: Arlington, VA
Clearance required: SECRET
Scope of Work: Serves as the Contract Manager and senior KM lead, directing execution of the enterprise KM program and serving as the single accountable point of coordination with the COR. Owns KM program management, governance facilitation, doctrine and planning products, and the recurring reporting cadence across the National Guard Enterprise.
Responsibilities include (but are not limited to):
- Direct overall contract performance and serve as Contract Manager with full authority to act on daily contract matters.
- Execute KM program management in accordance with CNGBI 5002.01 and established NGB KM methodologies.
- Develop, coordinate, and publish the KM Manual, KM Campaign Plan, and NGB Strategic Communications Plan.
- Produce the monthly, quarterly, and annual reporting suite (MSR, QSR, ASR) and maintain KM quality standards.
- Provide administrative, facilitation, and logistical support to the KMOWG and KMRWG governance meetings, including agendas, minutes, action logs, and leadership briefings.
- Deliver leadership-facing decision-support and situational-awareness products, including the monthly Consolidated Issues List.
- Certified Knowledge Manager (CKM, KMI) and at least eight years of enterprise KM experience.
- Project Management Professional (PMP) certification.
- At least five (5) years of demonstrated experience applying enterprise KM principles, including knowledge flow analysis, knowledge lifecycle management, knowledge architecture alignment, metadata and taxonomy application, knowledge product development, knowledge stewardship, and KM governance support.
- Demonstrated experience supporting KM governance structures, conducting KM maturity assessments, developing KM recommendations, enabling cross-functional knowledge sharing and Communities of Practice, delivering KM training and curriculum using LMS platforms, managing stakeholder engagements, gathering KM business requirements, and applying structured KM lifecycle methodologies such as Assess, Design, Develop, Pilot, and Implement (ADDPI).
- Basic proficiency with SharePoint Online (365), including lists, libraries, sites, permissions, and content organization, to support KM governance, information architecture alignment, content lifecycle management, and coordination with the ESSRs.
- Active SECRET clearance.
Skills Required
- Certified Knowledge Manager certification through KMI (CKM)
- Project Management Professional (PMP) certification
- At least eight years of enterprise knowledge management experience
- At least five years applying enterprise knowledge management principles, including knowledge flow analysis, lifecycle management, architecture alignment, metadata, taxonomy, knowledge products, stewardship, and governance
- Experience supporting KM governance structures and conducting KM maturity assessments
- Experience developing KM recommendations and enabling cross-functional knowledge sharing and Communities of Practice
- Experience delivering KM training and curriculum using LMS platforms
- Experience managing stakeholder engagements and gathering KM business requirements
- Experience applying structured KM lifecycle methodologies such as ADDPI
- Basic proficiency with SharePoint Online (Microsoft 365), including lists, libraries, sites, permissions, and content organization
- Active SECRET security clearance
What We Do
We are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Our Mission Combine technical expertise, innovative approaches, and operational experience to solve our customers’ most complex challenges. Our Vision A corporate family driven to lead globally with innovative vision, flawless execution, continuous adaptability and a profound appreciation for the missions we serve. Guiding Principles Satisfy the customer – “Exceed expectations” Set the Example – “Be out front” Be Responsive – “Timing is everything” Persevere – “Find a way” Please also visit PTP Talent Acquisition on LinkedIn www.linkedin.com/in/ptptalentacquisition
