Job summary
As a Know Your Customer (KYC) Analyst in Client Onboarding and Know Your Customer, you will perform Know Your Customer reviews and documentation analysis to support customer renewals, remediation, and amendments while applying applicable regulatory and internal requirements. You will maintain accurate client records, progress cases to approval, and partner with stakeholders to resolve issues and deliver results within required timelines.
Job responsibilities
- Perform Know Your Customer reviews and analyze client documentation to support renewals, remediation, and amendments for existing customers
- Identify and apply relevant regulatory requirements across applicable jurisdictions and internal procedures
- Execute anti-money laundering and Know Your Customer policies and internal procedures in line with local and global standards
- Complete reference data setup and maintenance activities to support client onboarding and lifecycle events
- Respond to business inquiries and advise stakeholders on onboarding requirements, status, and outstanding items
- Conduct quality control checks to help ensure client records are complete, accurate, and compliant with applicable requirements
- Maintain and update standard operating procedures to reflect current processes and controls
- Partner with Legal, Compliance, Internal Controls, Technology, Client Services, and regional and global onboarding teams to resolve issues and progress cases
- Track and follow up on pending documentation by coordinating with internal teams and stakeholders
- Support special projects and process improvement initiatives, as required
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent university degree
- Advanced verbal and written English proficiency, with the ability to communicate formally in English on a daily basis
- 2 years of relevant professional experience
- Demonstrated ability to deliver high-quality work in a fast-paced environment with tight deadlines
- Strong adaptability to change and comfort operating in evolving regulatory and process environments
Preferred qualifications, capabilities, and skills
- Experience performing Know Your Customer reviews for renewals, remediation, or account maintenance
- Familiarity with anti-money laundering and Know Your Customer policies, procedures, and documentation standards
- Experience partnering effectively with cross-functional stakeholders, including Legal, Compliance, Internal Controls, Technology, and Client Services
- Strong attention to detail with a consistent focus on control and data quality
Skills Required
- Bachelor's degree or equivalent university degree
- Advanced verbal and written English proficiency
- 2 years of relevant professional experience
- Ability to deliver high-quality work in a fast-paced environment with tight deadlines
- Strong adaptability to change and comfort operating in evolving regulatory and process environments
- Experience performing Know Your Customer reviews for renewals, remediation, or account maintenance
- Familiarity with anti-money laundering and Know Your Customer policies, procedures, and documentation standards
- Experience partnering effectively with cross-functional stakeholders including Legal, Compliance, Internal Controls, Technology, and Client Services
- Strong attention to detail with a consistent focus on control and data quality
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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