The Role
Provide pharmacy support under licensed pharmacist supervision: counsel patients, monitor profiles, assist with medication therapy management, follow regulations and QA standards, perform daily operational duties, maintain HIPAA compliance, and mentor staff.
Summary Generated by Built In
Create an outstanding customer experience through exceptional service. Establish high quality connections with customers via remote encounters. Achieve clinical and production goals established for the department. Monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities- Adhere to all local, state, and federal health and civil codes
- Adhere to all state and federal guidelines regarding annual licensing
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding prescriptions from their local pharmacy
- Consult with patients regarding possible side effects of medications, proper administration of medications, potential drug/food or drug/drug interactions, under the direction of a licensed pharmacist
- Consult with the prescriber on matters affecting appropriateness of drug therapy, under the direction of a licensed pharmacist
- Follow the approved efficiency and accuracy procedures for workflow of various tasks
- Provide direct patient clinical services including patient coaching services and medication therapy management, under the direction of a licensed pharmacist
- Monitor/maintain patient profiles
- Perform daily operational duties under the direction of the supervisor
- Follow department policies, procedures and best practices for all pharmacy operations
- Increase knowledge and maintain current medication information
- Ensure compliance with HIPAA privacy regulations
- Provide direction and mentoring to other staff and/or students
- Perform and/or assist with any operations as required to maintain workflow and to meet schedules and quality requirements
- Participate in variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
- Perform other related duties as assigned
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- Potential need to apply for additional State Board of Pharmacy licenses, with Kroger Health Connect reimbursing for those outside of home state
- Currently enrolled in an ACPE-recognized Doctor of Pharmacy program
- Continuing Education (CE) requirements must be ongoing
- Applicable Board of Pharmacy license(s)
- Must be able to meet the minimum physical demands of the position
- Display a positive attitude
- High level of comfort with technology
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Effectively able to prioritize and handle multiple projects and responsibilities
- Must be 18 years or older
- Knowledge of basic math: counting, addition, and subtraction
Desired
- Any prior community-based pharmacy experience
- Demonstrated leadership, coaching and influencing skills
- Adhere to all state and federal guidelines regarding annual licensing
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding prescriptions from their local pharmacy
- Consult with patients regarding possible side effects of medications, proper administration of medications, potential drug/food or drug/drug interactions, under the direction of a licensed pharmacist
- Consult with the prescriber on matters affecting appropriateness of drug therapy, under the direction of a licensed pharmacist
- Follow the approved efficiency and accuracy procedures for workflow of various tasks
- Provide direct patient clinical services including patient coaching services and medication therapy management, under the direction of a licensed pharmacist
- Monitor/maintain patient profiles
- Perform daily operational duties under the direction of the supervisor
- Follow department policies, procedures and best practices for all pharmacy operations
- Increase knowledge and maintain current medication information
- Ensure compliance with HIPAA privacy regulations
- Provide direction and mentoring to other staff and/or students
- Perform and/or assist with any operations as required to maintain workflow and to meet schedules and quality requirements
- Participate in variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
- Perform other related duties as assigned
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- Potential need to apply for additional State Board of Pharmacy licenses, with Kroger Health Connect reimbursing for those outside of home state
- Currently enrolled in an ACPE-recognized Doctor of Pharmacy program
- Continuing Education (CE) requirements must be ongoing
- Applicable Board of Pharmacy license(s)
- Must be able to meet the minimum physical demands of the position
- Display a positive attitude
- High level of comfort with technology
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Effectively able to prioritize and handle multiple projects and responsibilities
- Must be 18 years or older
- Knowledge of basic math: counting, addition, and subtraction
Desired
- Any prior community-based pharmacy experience
- Demonstrated leadership, coaching and influencing skills
Skills Required
- Potential need to apply for additional State Board of Pharmacy licenses (Kroger Health Connect reimburses for those outside home state).
- Currently enrolled in an ACPE-recognized Doctor of Pharmacy program.
- Continuing Education (CE) requirements must be ongoing.
- Applicable Board of Pharmacy license(s).
- Must be able to meet the minimum physical demands of the position.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
- Must be 18 years or older.
- High level of comfort with technology.
- Demonstrated ability to maintain confidentiality and protect sensitive information (HIPAA).
- Effectively able to prioritize and handle multiple projects and responsibilities.
- Knowledge of basic math: counting, addition, and subtraction.
- Any prior community-based pharmacy experience.
- Demonstrated leadership, coaching and influencing skills.
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
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The Company
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
