Keyleader

Posted 23 Days Ago
Be an Early Applicant
Boston, MA
7+ Years Experience
Fashion • Retail • Wearables
The Role
The Retail Store Keyleader at Princess Polly is responsible for leading and motivating the sales team, achieving sales targets, providing excellent customer service, and upholding operational efficiency. They play a key role in creating memorable in-store experiences and fostering brand loyalty.
Summary Generated by Built In

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years. 


As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team. 


We are growing our team based at our Newbury Street Retail Store and are looking for talented individuals to join the Princess Polly team.


Think you can help us in our journey of becoming the best four wall shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you. 



Position Summary:


Our Retail Store Keyleader embodies drive, enthusiasm, and a natural talent for inspiring others. They're entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting. 


Supporting the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training. Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers!


IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR RETAIL KEYLEADER:

-You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development

-You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping

-You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment

-You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach


COMMERCIAL AND EDUCATION REQUIREMENTS

-3+ years in retail industry

-1+ year experience in retail management 

-Excellent leadership and communication skills

-Ability to motivate and inspire associates to achieve their goals

-Strong problem-solving skills and the ability to make quick and effective decisions 

-Exceptional customer service skills

-Great sense of style

-Ability to work flexible hours, including nights and weekends 


Salary banding: $17-21/hour

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better. 


What are you waiting for? Come experience something different and amazing in the online fashion space!


#PrincessPolly #PursueYourPassion #PrincessPollyCareers

The Company
West Hollywood, California
550 Employees
On-site Workplace
Year Founded: 2010

What We Do

Re-established as an online force in the Australian retail scene in 2010, Princess Polly has been delivering fashion-forward, trend-driven apparel and accessories for over 15 years. We are obsessed with creating the best customer experience available online and are committed to ensuring a speedy delivery so our customers can wear-it-this-weekend

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