Keyholder

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Charlottesville, VA, USA
In-Office
17-20 Hourly
Junior
Consumer Web • Logistics
The Role
Support daily store operations including sales, customer service, opening/closing registers, cash reconciliation, and inventory control. Use and troubleshoot the EREG POS system, assist merchandising, build a client book, safeguard store assets, and offer ideas to improve business performance. Work flexible retail hours including peak periods.
Summary Generated by Built In

Lilly Pulitzer

Job Type:

Regular

Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. 
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”. 
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

The Keyholder has responsibility for assisting with the daily operation of the Lilly Pulitzerâ retail store. This includes sales, serving the customer, and safeguarding the assets of the store.  The following specific responsibilities supplement the overall duties:

  • Understand the overall concept of Lilly Pulitzer, including the lifestyle, the customer, the merchandise and the heritage
  • Present and sell merchandise consistent with the brand.
    • Greet each customer and provide the sales assistance appropriate to sell merchandise to the customer.
    • Know the merchandise on the floor and suggest merchandise to customers as appropriate.
    • Provide suggestions to management for merchandising which may improve sales.
    • Build a personal client book.
  • Use the EREG POS software system effectively
    • Learn the EREG point-of-sale software system, and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager. Use the system to perform the following tasks: routine register transactions, routine inventory receivings and transfers, and opening and closing of the registers and store.
  • Safeguard the assets of the store.
    • Maintain the integrity of the inventory.  Prevent inventory shrink to the extent reasonable and appropriate.  Assist in performing cycle counts, and a year-end comprehensive physical inventory.
  • Operate the store consistently with the prescribed company policies and procedures for the store.
  • Provide ideas to grow and improve the business.  This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business. 

SKILLS REQUIRED TO PERFORM SUCCESSFULLY:

  • Understand Lilly Pulitzerâ and have a genuine enthusiasm and interest for the concept, the customer and the merchandise.
  • Sufficient fashion credibility to sell merchandise to customers.
  • The initiative and self-assurance to be able to approach and sell customers comfortably.
  • A high level of dedication, commitment and initiative to operate a store dependably and with minimal supervision or direction.
  • The flexibility of schedule to accommodate the hours typical of retail store employee.
  • The ability and comfort level to operate with an automated point of sale system.
  • The detail orientation necessary to safeguard the assets of the store.  This includes cash reconciliation and inventory management.

EDUCATION AND EXPERIENCE REQUIRED:

  • A four year college degree is preferred, but not required for the position.
  • Prior experience in a retail store is required.

MISCELLANEOUS:

  • This position is classified as, part-time hourly; it is non-exempt and eligible for overtime.
  • Given the seasonality of the business, this position may require flexible, additional working hours during peak periods.
  • This position is reviewed annually.

Pay Range:

 

$16.75/hour - $19.75/hour

 

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws.  In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

U.S. EEOC: Know Your Rights

Please click here to review our Applicant Privacy Policy.

Skills Required

  • Prior experience in a retail store
  • Ability to operate and troubleshoot EREG POS point-of-sale system; perform register transactions, inventory receivings/transfers, and open/close registers and store
  • Safeguard inventory, assist with cycle counts and year-end physical inventory, and prevent inventory shrink
  • Cash reconciliation and strong attention to detail
  • Strong sales and customer service skills; ability to build a personal client book
  • Sufficient fashion credibility and knowledge of merchandise and brand
  • Initiative and ability to work dependably with minimal supervision
  • Flexibility to work typical retail hours and additional hours during peak periods
  • Four-year college degree

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