Key Acount Manager

Reposted 10 Hours Ago
Be an Early Applicant
Gothenburg, SWE
In-Office
Mid level
Consumer Web
The Role
As a Key Account Manager, you will manage key customer relationships, drive business growth, implement strategic plans, and ensure effective communication across teams to deliver top-notch service and maintain profitability.
Summary Generated by Built In

💼 Position Title: Key Account Manager

📌 Location: Gothenburg / Home Office with daily commute to Gothenburg possible

📆 Work Arrangement: Hybrid – travel to customers one a month

✒ Employment: Permanent

🚀 Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

🎯 What You’ll Do

As Key Account Manager, you will report to the Sales Manager KAM.

  • You develop and optimize the business relationship with several of Stanley Black & Decker’s key customers. Through close collaboration the goal is to drive profitable growth and deliver top of class service.
  • You implement the strategic plan with the customers, involving developing a tailor-made marketing plan, optimizing assortments and leading contract negotiations.
  • You are the first point of contact and are responsible for leveraging the internal network of support functions to deliver the best possible support for the customer.

Key Responsibilities

Strategic Account Management & Business Growth

  • Drive business growth through strategic collaboration with assigned key customers.
  • Ensure sustained positive development in turnover and profitability for designated accounts.
  • Develop, execute, and monitor annual key account plans for national customers.

Sales Operations & Execution

  • Oversee demand planning for baseline volumes per customer and maintain accurate forecasts for campaign and non-standard Nordic range products, in alignment with the monthly S&OP cycle.
  • Maintain up-to-date status of all assigned key customer stores, ensuring all sales-influencing activities are executed.
  • Guarantee that all sales materials — including presentations and product information — consistently reflect the highest quality and represent the company professionally to customers.
  • Collaborate with Sales Representatives to ensure the effective implementation of agreed plans and marketing activities.

Communication & Collaboration

  • Facilitate effective internal communication regarding current activities with assigned customers.
  • Provide clear upward communication to support successful key account management at the Nordic level.
  • Promote a positive working environment within the Nordic and local teams, encouraging optimal cross-border and cross-functional cooperation.

👷 👷 Who You Are

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good? You also have:

  • 3 years in sales and national account management experience is ideal
  • Knowledge of the local market ideal but not essential
  • Industry or portfolio preferably
  • Knowledge of retail strategies, practices and control
  • Marketing and commercial skills
  • High level of negotiation, communication and presentation skills
  • Financial awareness – essential to drive and understand the numbers and for financial budgeting, analysis and planning
  • Driving license
  • English : fluent

📝 What You’ll Receive

  • An attractive salary & benefits package
  • Discounts on Stanley Black & Decker tools and other partner programs
  • Excellent opportunities for continuous professional development

How You’ll Feel

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our digital learning portal.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in.

Join us!

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Skills Required

  • 3 years in sales and national account management experience
  • Knowledge of the local market
  • Industry or portfolio knowledge
  • Knowledge of retail strategies, practices, and control
  • Marketing and commercial skills
  • High level of negotiation, communication and presentation skills
  • Financial awareness
  • Driving license
  • Fluent in English

Stanley Black & Decker, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stanley Black & Decker, Inc. and has not been reviewed or approved by Stanley Black & Decker, Inc..

  • Flexible Benefits A broad U.S. benefits menu with multiple health plan choices, savings programs (including an employee stock purchase plan), tuition assistance, and well‑being extras offers substantial choice and customization. This breadth can bolster total compensation value beyond base pay.
  • Parental & Family Support Paid parental leave, additional maternity recovery time, and adoption support provide meaningful family‑focused coverage. Time‑off programs and designated holidays further support work‑life needs.
  • Healthcare Strength Multiple medical, dental, and vision options, plus supplemental coverages, EAP access, and prescription‑savings programs reinforce core health coverage. The company indicates it pays most of the cost of health coverage, which can enhance perceived medical value.

Stanley Black & Decker, Inc. Insights

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The Company
HQ: New Britain, CT
26,297 Employees

What We Do

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843. You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners. The things you value most can be protected by our security systems. And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems. We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility. We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.

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