Key Accounts Manager

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Vancouver, BC
In-Office
Information Technology
The Role

Company Info:

About Robert Bosch GmbH

Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations.

Bosch Building Technologies Integrator Business

The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.

Job Summary:

We are looking for a driven individual to join our finance team and play a key role in supporting the financial well-being of our strategic accounts and managing relationships with top-tier B2B customers (key accounts) to maximize value for both the company and the client. The successful candidate will have a proven track record of managing multiple tasks in a busy work environment, proficiency working with ERP software and a willingness to learn.  We are looking for someone with a positive can-do attitude who takes pride in their work. 
 
RESPONSIBILITIES:
Relationship Management:
  • Builds strong, long-term loyalty with key accounts, going beyond transactional interactions to foster deep partnerships
  • Connects the Finance function's work to the specific needs of business areas or key accounts, creating a customer-centric and agile approach.
Establishing and Maintaining Program Governance:
  • Define standards and KPI, developing and managing a program-level reporting framework, providing timely and accurate updates on progress, performance, financials, risks, and issues to stakeholders.
  • Provides strategic financial advice to key account stakeholders to address their needs and challenges.
Financial Management and Control:
  • Overseeing key account related program budgets, tracking actual expenditures against forecasts
  • Ensuring diligent oversight of program-related accounts receivable (AR) and accounts payable (AP) processes to optimize cash flow and financial accuracy.
  • Support internal financial forecasting and analysis by providing specific key account insights
Revenue Growth: Together with financial business partners, identify opportunities for
upselling (i.e. services) and cross-selling within key accounts
Change Management Control: Implementing and managing a structured change control process for programs.
Profitability improvement: Together with financial business partners, identify opportunities within key accounts

QUALIFICATIONS:
  • Financial Acumen: Strong capabilities in financial analysis, budgeting, cash flow management, and forecasting. Min 10 years of experience in related functons.
  • Strategic Thinking: Ability to develop and implement strategies to manage and grow key customer relationships.
  • Communication Skills: Excellent verbal and written communication to act as a clear, single point of contact and to foster strong relationships with internal and external stakeholders.
  • Analytical Skills: Ability to interpret complex financial data to uncover trends and opportunities within key accounts.
  • Customer Centricity: A focus on deeply understanding and addressing the unique needs and challenges of key customers.
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job:
  • Must be able to effectively communicate, (i.e., see, hear, speak, and write clearly), in English, in order to communicate with colleagues and/or customers;
  • Manual dexterity required for all day computer work, occasional reaching, lifting of light office objects, and operating office equipment.
  • Ability to focus, at a computer, for extended periods of time. 
WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job:
  • The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate.

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The Company
HQ: Vancouver, British Columbia
924 Employees
Year Founded: 1991

What We Do

With decades of experience and offices coast to coast, Paladin Technologies has emerged as the premier complex systems integrator in North America. Paladin Technologies’ teams can design and deploy sophisticated integrated systems technology and infrastructure for you on a national scale, while providing local support.

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