If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.
Think loyalty programs, SMS and email marketing, subscriptions, and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.
With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.
Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.
The Yotpo Key Accounts team works with the largest, most influential brands to inspire and sell captivating customer experiences in an eCommerce world. We are looking for a highly motivated, exemplary communicator who can articulate our platform vision and value proposition and identify and pursue growth opportunities across our portfolio of products.
In addition to having excellent sales skills, the Key Accounts Manager is adept at cultivating relationships with C-level executives to influence their long-term technology and business decisions. The right individual thinks strategically and analytically about business, products, sales, and technical challenges and creatively builds and conveys compelling value propositions to drive alignment and overcome barriers.
How you'll make an impact:
- Refine sales messaging, prospecting, qualifying, and closing techniques
- Create new opportunities from prospecting efforts and leveraging your network
- Close business from existing relationships
- Be viewed as a trusted advisor by bringing compelling insights and ideas with follow-through execution
- Lead detailed account strategy, generating and developing business growth opportunities while working cross-functionally across multiple lines of business
- Hone in on relevant customer trends to build business cases in support of new requests and/or changes to product vision/roadmap
- Meet and exceed revenue targets for you and your team
About you:
- 5+ years software sales experience
- You come from either an SMS or Email marketing product
- Proven ability to manage complex sales cycles from from business champion to C-level executives, with a track record of consistent revenue attainment
- Strong background in working closely with C-level executives and achieving large, complex, multi-year deals of $100K+ contract values
- Ability to maintain a high level of productivity while managing multiple competing priorities and working effectively under time pressure
- Thrives in fast-paced, collaborative, team-oriented environment
- Demonstrated ability to work effectively across internal and external organizations and lead through influence
- Excellent verbal, written, and presentation skills
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion for learning and are excited about eCommerce and technology, then we want to hear from you.
About Yotpo:
- Company sponsored RRSP matching.
- 100% coverage of additional benefits programme.
- Equity in options.
- Individualized career development, rewards, and recognition.
- Wellness and philanthropic programming and events.
- We are working in a hybrid capacity, spending 3 days per week in our Toronto office.
Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.
Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.
#LI-Hybrid
What We Do
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!
Why Work With Us
The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.
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