Job Description:
Job Purpose
The Key Account Manager contributes to reaching the growth objectives for the brand & is responsible for building the joint business plan, defining & tracking the key business metrics to deliver sales with the platform. The KAM is expected to develop relationships with both internal & external stakeholders to plan and execute the complete business operations supporting Key Accounts business. Additionally, the incumbent would also be responsible for all marketing Initiatives collaborating with CMM - Emerging Channel.
Job Responsibilities
• Developing the Sales and Marketing plans for Quick Commerce – Now & Minutes
• Responsible for delivering Primary & Secondary targets set for the year as per the phasing.
• Negotiation & Contract Management: Lead negotiations regarding pricing, promotional funding, trade terms, and contract renewals to ensure mutually beneficial agreements.
• Driving JBP (Join Business Plan) drawn up with the platform with the objective of driving share gain & volume growth
• To drive Forecast Accuracy at SKU level for all the service regions for the platform
• Maintaining Availability ( Now & Minutes ): OSA, Listed DS OSA & low Out of Stock
• Building Product Assortment at platform level (Now & Minutes) with an objective of driving premiumization & New to Brand portfolio.
• Develop & execute Marketing Activation Calendar in alignment with platform like Now/Minutes, & CMM (Customer Marketing)
• Responsible for driving Perfect Digital Store on platform as per the regional guidelines with the platform
• Control and efficiently deploy budget for brand building with the platform
• Work closely with all internal stakeholders (Finance, Marketing, and Supply chain) and ensure adherence to define
• Maintain Financial Hygiene with all customers working closely with S&F team viz; CN, Payment & NOC
• Data Analysis & Insights – Share category insights, consumer trends & competition strategy to support overall business.
Job Specifications/Qualifications
Education & Professional Qualifications
MBA or Equivalent Degree
Knowledge / Experience
Ecom/Qcom experience, someone who understands digital & retail media with be added advantage with minimum 3yrs of experience
Skills Required
- MBA or equivalent degree
- Minimum 3 years of experience
- E-commerce or quick-commerce experience
- Understanding of digital and retail media
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
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