The Role
Leads enterprise account management strategy, transformation, tooling, AI and automation projects while managing a team of account managers. Develops account plans, analyzes performance data, resolves escalations, improves workflows, and partners with Sales, Logistics, Product, clients, and external stakeholders to drive enterprise growth and service quality.
Summary Generated by Built In
The Enterprise team onboards and manages Qogita's highest-value and most operationally complex buyers, providing a white-glove service that supports their growth and exceeds their service expectations.
This is a strategic role, not a pure account management one. You'll be the right hand to the Head of Enterprise. You'll deliver transformation, tooling, AI and account-strategy projects across the Account Management team, and manage a small team of account managers who look after our largest buyers.
What you'll do
What you'll bring
You're an analytical problem-solver who thrives where strategy, operations, data and client delivery meet. You enjoy turning complexity into structure and building solutions that scale. You've led change across teams before, and you like developing the people around you. You're comfortable in the data, you love improving how things work, and you're excited to work both internally and directly with enterprise clients.
Benefits
Qogita [Ko-gi-ta] is on a mission to make global trade radically efficient by building the operating system for modern wholesale.
Wholesale is a €50 trillion market still largely run through phone calls, catalogues and trade shows. Behind every product sits a fragmented chain of sourcing, trading and logistics that makes wholesale slower, more complex and expensive than it should be.
Qogita is changing this by connecting the global market into a single order book, building the rails to move products across borders efficiently, and providing the intelligence to help businesses know what to stock, what it’s worth and where it should go.
We operate across health and beauty in 30+ European markets, with ambitions to reach every category, everywhere. Backed by Accel, Bessemer, Dawn and LocalGlobe, we’re one of Europe’s fastest-growing B2B companies.
We’re an ambitious, pragmatic and highly collaborative team, united by a desire to reshape one of the world’s biggest markets.
This is a strategic role, not a pure account management one. You'll be the right hand to the Head of Enterprise. You'll deliver transformation, tooling, AI and account-strategy projects across the Account Management team, and manage a small team of account managers who look after our largest buyers.
What you'll do
- Act as the Head of Enterprise's right hand, turning priorities into projects and delivering them
- Lead transformation projects across Account Management, covering tooling, AI and automation, processes and ways of working
- Shape account strategy for our largest buyers, including segmentation, account plans and growth levers
- Manage and develop a small team of account managers who look after our largest buyers
- Stay close to key enterprise clients, stepping in on escalations and making sure orders, pricing and delivery run flawlessly
- Analyse performance data (fulfilment rates, claims, pricing trends, account growth) and share insights with clients and internal teams
- Work with Sales, Logistics and Product to solve client problems and improve workflows
What you'll bring
You're an analytical problem-solver who thrives where strategy, operations, data and client delivery meet. You enjoy turning complexity into structure and building solutions that scale. You've led change across teams before, and you like developing the people around you. You're comfortable in the data, you love improving how things work, and you're excited to work both internally and directly with enterprise clients.
- 5 to 8 years of customer-facing experience in account management, customer success, operations, consulting, strategy or project management, ideally in a high-growth B2B, tech or marketplace environment
- A track record of leading cross-functional projects from idea to delivery, such as tooling or CRM rollouts, process automation, AI adoption or account strategy
- Experience managing people, ideally account managers or client-facing teams
- Strong analytical thinking: you use data to find insights, set KPIs and improve performance
- Experience working across functions (commercial, logistics, finance, product) and with clients or external partners
- Hands-on and highly organised, able to drive work with minimal oversight
- An excellent communicator and relationship builder, comfortable working with senior enterprise stakeholders in a structured, professional way
- Fluent English is a must. Additional European languages are a plus
Benefits
- Base salary: €60,000 – €80,00 (depending on experience) + commission plan designed to reward results
- 26 days of annual leave + 4 personal days
- Attractive equity package
- Pension contributions
- Annual learning & development budget
- Office-led culture with hybrid flexibility
- Dog-friendly offices
- Home-office setup package
- Office socials and annual company-wide offsite
Qogita [Ko-gi-ta] is on a mission to make global trade radically efficient by building the operating system for modern wholesale.
Wholesale is a €50 trillion market still largely run through phone calls, catalogues and trade shows. Behind every product sits a fragmented chain of sourcing, trading and logistics that makes wholesale slower, more complex and expensive than it should be.
Qogita is changing this by connecting the global market into a single order book, building the rails to move products across borders efficiently, and providing the intelligence to help businesses know what to stock, what it’s worth and where it should go.
We operate across health and beauty in 30+ European markets, with ambitions to reach every category, everywhere. Backed by Accel, Bessemer, Dawn and LocalGlobe, we’re one of Europe’s fastest-growing B2B companies.
We’re an ambitious, pragmatic and highly collaborative team, united by a desire to reshape one of the world’s biggest markets.
Skills Required
- 5 to 8 years of customer-facing experience in account management, customer success, operations, consulting, strategy, or project management
- Experience in a high-growth B2B, technology, or marketplace environment
- Track record of leading cross-functional projects from idea to delivery
- Experience with tooling or CRM rollouts, process automation, AI adoption, or account strategy
- People management experience, ideally managing account managers or client-facing teams
- Strong analytical thinking and ability to use data to identify insights, set KPIs, and improve performance
- Experience working across commercial, logistics, finance, and product functions
- Experience working with clients or external partners
- Hands-on, highly organized, and able to work with minimal oversight
- Excellent communication and relationship-building skills with senior enterprise stakeholders
- Fluent English
- Additional European languages
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The Company
What We Do
Qogita is a leading global wholesale B2B platform that offers a wide variety of products, brands and categories across geographies. We cater to a large range of organizations, from small retailers to large brands. With Qogita, you can generate higher margins and greater turnover whilst reducing labor cost by using our technology infrastructure. We're a technology company that simplifies business-to-business trade. Most recently we have raised €80m in Series B Funding, with our investors being the backers of companies such as Facebook, Pinterest, Linkedin and Twitch.
