At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionWe are looking for a results-driven Key Account Specialist to join our team. In this high-impact role, you will support and manage designated customer accounts, serving as a vital link between Roche and key healthcare partners. Working closely with cross-functional teams and key account leads, you will execute tactical account plans, strengthen formulary positioning, and drive patient access to our innovative portfolio.
Your Impact:
- Account Execution & Support: Manage day-to-day engagement for assigned customer accounts, ensuring seamless execution of business plans and delivery against access and sales metrics.
- Formulary & Access Operations: Support formulary positioning and pull-through initiatives to maximize patient access to Roche products and services.
- Relationship Building: Establish and maintain strong, collaborative relationships with key operational stakeholders, healthcare professionals, and account decision-makers.
- Tactical Implementation: Translate overall account strategies into practical, day-to-day field activities and targeted engagement strategies.
- Market Insights: Gather and share account-level insights, competitive dynamics, and market trends to support continuous optimization of account strategies.
Who you are
- Medical background –Bachelor degree of Pharmacy
- Industry Experience: 1-2 years’ experience in pharmaceutical/healthcare sales, key account support, or customer-facing commercial roles.
- Execution Focus: Demonstrated ability to execute commercial plans, track performance metrics, and deliver on sales targets.
- Relationship & Communication Skills: Strong interpersonal skills with the ability to engage, influence, and build trust with diverse healthcare stakeholders.
- Account Management Fundamentals: solid understanding of hospital systems, formulary access processes, and customer ecosystem dynamics.
- Collaborative Mindset: Strong team player capable of working seamlessly with cross-functional teams (Medical, Market Access, Brand Marketing).
- Excellent Command of English Language
- Excellent communication skills to facilitate complex information messaging.
- Entrepreneurial attitude, e.g. challenges the status quo and takes calculated risks
- Encourage highly motivated and effective teams with a performance-led culture.
- Ability to prioritize across multiple competing priorities
- Excellent networking abilities & exceptional ability in working across matrix organizations and leading cross-functional initiatives.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Skills Required
- Bachelor’s degree in Pharmacy
- 1–2 years of experience in pharmaceutical or healthcare sales, key account support, or customer-facing commercial roles
- Ability to execute commercial plans, track performance metrics, and deliver sales targets
- Strong interpersonal, relationship-building, and communication skills
- Understanding of hospital systems, formulary access processes, and customer ecosystem dynamics
- Ability to collaborate effectively with cross-functional teams
- Excellent command of English
- Entrepreneurial attitude and willingness to challenge the status quo
- Ability to prioritize multiple competing priorities
- Networking ability and experience working across matrix organizations
- Ability to lead cross-functional initiatives
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
