About Our Team
We are the KAS Order Management Team, coordinating between departments, countries, and stakeholders and managing the full lifecycle of customer purchases. We are acting as the first bridge for our business customers, handling various tasks related to 15+ countries. Every day, we monitor EDI orders, resolve issues, keep customers informed, and handle many queries in close collaboration with Sales, Operations, Customer Care, Master Data, IT, and Finance.
We are a collaborative, supportive team with broad process knowledge, creative problem-solving skills, and an empathetic attitude. As we expand across more business areas and regions, the new team member will help manage key account EDI orders and drive seamless coordination with stakeholders. We focus on strong relationships, responsiveness, and accuracy, proactively identifying and resolving issues while combining a structured, tactical approach with strategic thinking – and we always back each other up when something is unclear.
Key Responsibilities
1. Manage key account EDI orders in Navision, ensuring timely and accurate order fulfillment.
2. Maintain accurate master data and ensure compliance with company policies and procedures.
3. Provide exceptional customer service to key accounts, resolving inquiries and issues promptly.
4. Collaborate effectively with internal and external stakeholders, communicating confidently in English (written and verbal).
5. Apply strong problem-solving skills, work both independently and in teams, adapt quickly to new situations, and use basic IT tools confidently.
Qualification
1. Proficient in Microsoft Office and Salesforce; experience with EDI order processing is highly desirable.
2. Strong organizational skills, attention to detail, and ability to coordinate in a fast-paced environment.
3. Excellent English communication skills, with efficient, professional interaction across different personalities.
4. Collaborative team player who is not afraid to ask questions and learn new topics.
5. Basic accounting/financial knowledge and understanding of credit notes is a strong advantage.
Skills Required
- Proficient in Microsoft Office and Salesforce
- Experience with EDI order processing
- Strong organizational skills
- Excellent English communication skills
- Basic accounting/financial knowledge
GN Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GN Group and has not been reviewed or approved by GN Group.
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Fair & Transparent Compensation — Pay is considered fair to good in many roles, with salaried positions often called out as strong relative to expectations.
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Healthcare Strength — Medical, dental, vision, life, and disability coverage are described as comprehensive with generous employer contributions in several regions.
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Retirement Support — Pension schemes, particularly in Denmark with partners like Velliv, are highlighted as competitive and integral to total rewards.
GN Group Insights
What We Do
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with our unique expertise and the broadest portfolio of products and services in our history – bringing people closer to what is important to them. We market our solutions with the brands Jabra, ReSound, SteelSeries, Beltone, Interton, BlueParrott, Danavox, and FalCom in 100 countries. Founded in 1869, GN Group employs more than 7,500 people and is listed on Nasdaq Copenhagen (GN.CO). Visit our homepage GN.com and connect with us on LinkedIn, Facebook, and Twitter.
