Key Account Manger I

Posted 6 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Logistics • Other
The Role
Manages key automotive OEM accounts in India, driving revenue, new business development, customer relationships, pricing, negotiations, profitability, forecasting, order processing, and account growth. Coordinates technical and commercial proposals, CRM and sales processes, inventory planning, payment support, customer satisfaction, and cross-functional project teams. Organizes customer meetings, technology shows, expos, and strategic business planning while maintaining opportunity pipelines and sales reporting.
Summary Generated by Built In

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

 

  • Sales Revenue generation/ achievement and New Business Development
  • Key Account Management for MS India customers for the respective customers.
  • Maintain good Relations with Customers and update of Relationship Matrix.
  • Query generation, coordinate for solution and Technical/commercial proposal support and submission
  • Support cost review, Price benchmark, pricing, Quote/ offer submission, Negotiations and Order receipt
  • Customer folders maintenance, CRM and Sales Process implementations
  • Business Wins, Contracts, Booking & coordination of inclusion in long term plan
  • Set escalators, negotiate price revisions/ Commodity and FX recoveries
  • Eradication of Red Ink (-ve margin items) and Profit enhancement
  • Coordination for SLOB reduction and inventory planning and Forecast reviews
  • Achieving profitability (GM%, SM%, CM%) for respective customer accounts
  • Track opportunities, prepare opportunity pipeline based on White Space analysis.
  • MIS data, collection of production data for OEM, analysis, SOB data generation, Sales Trend Analysis.
  • Organize meetings with customers for initiation of business discussions.
  • Business Plan/ Strategic Plan/ CRM Updation
  • Sales Promotion, Marketing activities like organizing Tech Shows and participating in Expos.
  • Coordinating with Finance & customer Support team & customers for support in Payment
  • Coordinate with customer support for order processing, sales forecasting, OTD activities, customer satisfaction.

Education Qualification:

  • MBA (Preferred)
  • Mechanical Engineering (Degree/Diploma)

Technical Competence & Skills:

  • Technical knowledge
  • Good Computer/ software skills
  • 6-8 years+ experience in working with Automobile OEM customers
  • Knowledge of CRM, SharePoint, ERP preferred

Leadership Competence:

  • Should have good Coordination skills
  • Leadership experience for leading CFT/ Project Team
  • Good communication and presentation skills

Relevant Experience:

  • Sales and Marketing, customer handling
  • Good customer relations

Others (% of travel, language, etc.):

  • 7-10+ days outstation Traveling in a month
  • 10-12 days travel within city/ state
  • Proficiency in English, Hindi, Kanada/Tamil (preferable)

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Skills Required

  • Mechanical Engineering degree or diploma
  • 6-8 years or more of experience working with automobile OEM customers
  • Sales and marketing experience
  • Customer handling and relationship management experience
  • Technical knowledge
  • Good computer and software skills
  • Coordination, communication, and presentation skills
  • Leadership experience leading cross-functional or project teams
  • MBA
  • Knowledge of CRM, SharePoint, and ERP systems
  • Proficiency in English and Hindi
  • Proficiency in Kannada or Tamil

Donaldson Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Donaldson Company and has not been reviewed or approved by Donaldson Company.

  • Retirement Support — Retirement programs like a 401(k) match, profit-sharing, and an employee stock purchase plan are positioned as meaningful components of total compensation. Company materials consistently frame retirement benefits within a broader Total Rewards offering.
  • Healthcare Strength — Medical, dental, vision, and a 24/7 Employee Assistance Program with mental‑health resources create a comprehensive health and wellbeing package. Healthcare is often characterized as decent and a core strength of the overall offering.
  • Leave & Time Off Breadth — Paid time off, holidays, and paid parental leave are explicitly included, alongside other company‑paid leaves such as bereavement, jury duty, and military leave. Some locations highlight multi‑week PTO from the first year, underscoring breadth of leave options.

Donaldson Company Insights

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The Company
HQ: Minneapolis, MN
14,000 Employees
Year Founded: 1915

What We Do

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers'​ needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.

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