Key Account Manager

Posted 7 Days Ago
Be an Early Applicant
Woodlands, SGP
In-Office
Mid level
Retail • Sales
The Role
Manage a portfolio of corporate accounts in Singapore to deliver sustainable profitable growth via upselling, cross-selling, pricing and margin management. Maintain account development plans, update CRM, coordinate with internal teams (CS, Logistics, Marketing, Inside Sales) and the International Account Manager, support special sourcing, and help digitalize customers' order-to-pay journeys using Lyreco e-solution.
Summary Generated by Built In
The KEY ACCOUNT MANAGER - EXISTING BUSINESS main role will be to manage a portoflio of active Corporate accounts and deliver sustainable profitable growth - in Singapore
assignment from the management team from time to time
  • Manage list of Active Corporate accounts in Singapore
  • Develop sustainably profitable growth looking at upselling and cross-selling opportunities
  • Advocate Lyreco value proposition to your portfolio ensuring customers get a full comprehension of Lyreco capabilities 
  • Arrange regular Account Development Plan either face-to-face or through video call
  • Cooperation with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions
  • Support to coordinate special sourcing request from customer following company guidelines
  • Pricing & margin management
  • To report on sales activities and update CRM on activities and opportunities and progress 
  • Functional coordination with the International Account Manager to respect global tender and agreement conditions 
  • Help to digitalize customer's order-to-pay journey using Lyreco e-solution 
  • Work closely with Corporate Inside Sales team to develop sales and manage most efficent processes to manage customers requirements
  • Carry out any other adhoc reasonable assignment from the management team from time to time 

Skills Required

  • Manage active corporate accounts in Singapore
  • Drive upselling and cross-selling to achieve profitable growth
  • Use and update CRM for sales activities and opportunity tracking
  • Develop and run regular Account Development Plans (face-to-face or video)
  • Coordinate with Customer Service, Logistics, Marketing, and Inside Sales
  • Pricing and margin management
  • Support special sourcing requests following company guidelines
  • Collaborate with International Account Manager to comply with global tender/agreement conditions
  • Help digitalize customers' order-to-pay journey using Lyreco e-solution
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The Company
HQ: Marly
4,926 Employees
Year Founded: 1926

What We Do

The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe. A global workplace solutions company with 12,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services. With our core values of excellence, passion respect, and agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change. To learn more about Lyreco – check out our website

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