Key Account Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Other
The Role
Manage and grow strategic customer accounts by aligning with customer objectives, expanding scope, coordinating client-facing activities, driving orders and collections, promoting lifecycle solutions, documenting customer needs into sales/development projects, guiding internal teams to bundle value solutions, and executing the sales process.
Summary Generated by Built In
  • Keeping up to date with customer´s strategy and objectives, organization and people

  • Expanding scope on existing customers and paving the way for whole offering (contracts, standards etc.)

  • Coordinating and leading of activities in the client interface, including communication with the customer, visits, product promotion, sales and success of delivery

  • Orders booked responsibility for whole offering

  • Promote Valmet´s lifecycle offering and solutions

  • Identify and document customer plans, needs and objectives and converting them into sales and development projects; guide customer selecting solution options.

  • Guide mill teams towards bundling and value adding solutions

  • Keep up to date with changes of installed base data, market situation and competitor activities

  • Receivables collection

  • Participate customer specific marketing

  • Execute according to sales process

Skills Required

  • Manage strategic customer relationships and understand customer strategy and organization
  • Expand account scope and identify opportunities across the full offering
  • Coordinate and lead client-interface activities including visits, communication, and product promotion
  • Ownership of order booking for the full offering
  • Promote lifecycle offerings and bundled solutions
  • Identify, document, and convert customer plans and needs into sales and development projects
  • Guide internal mill teams to create value-adding solution bundles
  • Monitor installed base, market situation, and competitor activities
  • Manage receivables collection
  • Participate in customer-specific marketing and follow the sales process
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The Company
HQ: Espoo
13,000 Employees
Year Founded: 1938

What We Do

Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. Valmet's net sales in 2019 were approximately EUR 3.5 billion. Our more than 13,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.

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