Key Account Manager

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Responsible for ensuring the achievement of sell-out and consumption goals, availability/ visibility targets in the key account pharmacy business, ensuring the overall satisfaction of pharmacy clients

Create, propose, and implement customer strategies in line with Haleon ambitious.

Drive portfolio strategy & implementation with highest standards of execution.

Key Responsibilities and Accountability

• Develop credible relationships that lead to win-win agreements, ensuring Haleon’s strategy is implemented.

• Understand the needs and challenges of each customer in order to Build/deliver annual customer plans and ensure regular monitoring of its execution.

• Hold accountability for the implementation of Haleon’s commercial strategy to the PH account customers. Sell out and consumption target hitting.

• Cross functional cooperation to secure alignment on activation plans.

• Responsible for timely and coordinated customer orders, based on accurate forecasting and delivery.

• Effective distribution of promo materials and feedback to the customer marketing teams on the material effectiveness.

• Market/customer/competition feedback that can support decision making, feed to the creation of forecasts and to the sub-channel strategy.

• Key account tactics towards influencing the big wholesale customers through synthesizing sell in-out and SiT data.

• Responsibility to hit the SiT targets.

• Advisership on the sub-channel commercial policy.

• University degree or masters degree

• 3 years’ experience in pharmacy field sales. Experience in WHs management is an asset.

• Strong commercial and financial acumen.

• Ability of synthesis of big/medium customer and brands’ data sets that lead to business decisions. (SI, SO, SiT)

• Negotiation/influence/communication skills

• Proven skills to manage a high degree of complexity in a changing environment.

• Results driven, resilience, problem solving and decision making.

• Role modelling our values. 

• English – high level & Local Language

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing. 

Improving everyday health takes dedication. Energy. Effort. So we look to reward your contribution with a benefits package that includes: 

• Annual sales bonus.

• Car or car allowance.

• Possibilities of development within the role and company’s structure.

• Caregivers leave and parental leave. 

• We offer a great work environment with opportunity to grow.  

• Medical subscription and dental prevention subscription and Partnership for Prevention Program. 

• Life and accident insurance. 

• Meal tickets 45 RON/every working day. 

• Work equipment mobile, laptop. 

• Hybrid work.

• Short Fridays. 

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.