Key Account Manager

Posted 5 Days Ago
Be an Early Applicant
Tijuana, Baja California, MEX
In-Office
Mid level
Healthtech
The Role
Serve as primary contact for Key Account customers: provide order status and estimated ship dates, respond to inquiries, analyze root causes of escalations, coordinate with sales and internal departments to expedite purchase orders and implement corrective actions.
Summary Generated by Built In
Who We Are

ABOUT ENOVIS™

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

What You'll Do

RESUMEN DEL PUESTO

Contacto primario de nuestros clientes que sirven de medio de solución personalizada a escalaciones ocurridas por diferentes situaciones, encargado de analizar causa raíz y de implementar acciones de mejora a los problemas comunes que reportan nuestros clientes.

RESPONSABILIDADES

  • Dar estados actuales de ordenes abiertas, otorgar fechas estimadas de envió.
  • Responder preguntas en general a nuestros clientes catalogados como Key Accounts
  • Trabajar con nuestros agentes de venta para expeditar ordenes de compra
  • Trabajar con diferentes departamentos con la finalidad de obtener información que ayude a responder preguntas de nuestros clientes

REQUISITOS

  • Preparatoria o equivalente.
  • 3+ Años de experiencia en servicio al cliente
  • Habilidades computacionales
  • Inglés avanzado 90%

KINDLY UPLOAD YOUR ENGLISH RESUME

EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

Skills Required

  • High school diploma or equivalent (Preparatoria o equivalente)
  • 3+ years of customer service experience
  • Computer skills (Habilidades computacionales)
  • Advanced English proficiency (~90%) and submit English resume

Enovis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Enovis and has not been reviewed or approved by Enovis.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, with multiple medical, dental, and vision plan options plus HSA/FSA accounts. Income protection offerings are also described as robust, including life, AD&D, and short- and long-term disability coverage.
  • Retirement Support Retirement benefits include access to a 401(k) plan with an employer match described as competitive. This adds to the overall total-rewards value even where cash compensation sentiment is uneven.
  • Leave & Time Off Breadth Time-off provisions are described as ample, including vacation, sick leave, and holidays. Paid parental and family leave is also offered, with a stated maximum of six weeks for eligible employees after birth or adoption.

Enovis Insights

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The Company
HQ: Wilmington, DE
1,217 Employees
Year Founded: 2022

What We Do

We are a medical technology company focused on developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, extraordinary talent and innovation, we ‘create better together’ by partnering with healthcare professionals. Our extensive range of products, services and integrated technologies fuel active lifestyles.

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