Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.
For additional information about Solenis, please visit www.solenis.com or follow us on social media.
Position Summary
Solenis is seeking a driven Key Account Manager to manage and expand a portfolio of pulp mill accounts, serving as a key partner to customers by delivering both process expertise and commercial value. This individual will act as the primary point of contact for assigned accounts, ensuring strong relationship management, reliable program performance, and sustained business growth across the territory.
The role is primarily focused on pulp mill operations and process optimization, with additional value placed on experience supporting broader mill systems such as recovery, power, and water treatment.
Key Responsibilities
- Maintain and grow existing customer relationships within assigned pulp mill accounts
- Provide hands-on technical support focused on pulp mill processes, including fiber processing and overall mill performance optimization
- Review and optimize chemical treatment programs through routine monitoring, performance analysis, and troubleshooting
- Serve as a trusted advisor to mill personnel by delivering process-focused solutions that improve productivity, quality, and cost efficiency
- Partner closely with customer teams on-site to support operational performance, process stability, and continuous improvement initiatives
- Provide support across broader mill systems as needed, including:
- Recovery and power systems (preferred)
- Water and utility systems (secondary to pulp-focused responsibilities)
- Conduct on-site training and technical engagement with plant personnel
- Develop and execute sales plans to identify and capture new business opportunities within the mill
- Manage account profitability, including pricing, chemical usage, and receivables
- Drive safety initiatives and promote best practices at customer sites
Requirements
- Bachelor’s degree (technical field preferred; equivalent experience may be considered)
- Previous experience working in or directly supporting pulp mill operations (required)
- Strong knowledge of pulp processing and mill operations (required)
- Experience supporting recovery, power systems, or boiler water chemistry (preferred, not required)
- Demonstrated ability to provide hands-on technical support in a pulp mill environment
- Strong relationship management, communication, and problem-solving skills
- Ability to operate independently in a field-based role
We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.
Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]
The expected compensation range for this position is between $73,410.00 and $107,657.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.Skills Required
- Bachelor's degree (technical preferred; experience may substitute)
- Minimum 3+ years of experience working in or supporting pulp and paper mills
- Experience supporting or working with power recovery systems and boiler water chemistry
- Strong relationship management and communication skills
- Ability to operate independently in a field-based environment
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
Solenis Insights
What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
