Key Account Manager

Posted Yesterday
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Rīga, LVA
In-Office
2K-3K Annually
Senior level
Food
The Role
The Senior Key Account Manager will manage restaurant and retail partners, driving growth and success on Wolt's platform through strategic relationships and data-driven initiatives.
Summary Generated by Built In
About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.

As our new Senior Key Account Manager you’ll onboard new partners and help them thrive on our platform. You’ll have the opportunity to build strong partnerships, drive growth, and play a significant role in Wolt’s revenue development in Latvia.

What you’ll be doing

In this role, you’ll manage a portfolio of restaurant and retail partners, ensuring their success on our platform while driving Wolt’s growth in the market.

Day-to-day in this role you’ll:
  •  Collaborate to build strong and meaningful relationships with restaurant and retail partners.
  • Lead strategic renegotiations of commercial terms with partners, introducing Wolt products and services (e.g., Wolt+ and Wolt Drive) to expand offerings and increase revenue.
  • Provide consultation to partners on improvements, quality checks, and creative strategies to achieve their goals.
  • Regularly assess partner performance, prioritize actions to maximize impact, and support growth using business intelligence tools.
  • Gather feedback from partners and translate it into improvement opportunities for Product, Marketing, and Operations teams.
  • Drive revenue growth using a data-driven approach that benefits partners and Wolt.
Our humble expectations
  • Proven success in account management roles with a strong commercial mindset driving growth and profitability.
  • Strong analytical judgment. Comfortable using dashboards such as Looker or Power BI to turn data into decisions.
  • Excellent relationship-building and communication across a wide range of stakeholders.
  • Proactive, structured and dependable. You manage your pipeline, remove blockers, and ask for guidance on new or complex work.
  • Familiarity with CRM tools is valued.
  • Fluent in Latvian and English.
What we offer
  • A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe.
  • Hands-on learning and professional development with supportive teammates.
  • Significant exposure to key account management and strategic growth initiatives.
  • The chance to make a tangible impact on how restaurant and retail partners succeed with Wolt.
  • Great benefits and clear growth opportunities.
Why you’ll love it
  • 🚀Global and growing fast: Be part of a fast-moving scaleup
  • 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
  • 💪Instant impact: Take ownership and make a difference
  • 💙Big hearts and small egos: Surround yourself with smart, friendly people
Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

Latvia Pay Range:
€2.300€3.000 EUR
Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Skills Required

  • Proven success in account management roles
  • Strong analytical judgment
  • Excellent relationship-building and communication skills
  • Familiarity with CRM tools
  • Fluent in Latvian and English

Wolt Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.

  • Equity Value & Accessibility Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
  • Leave & Time Off Breadth Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
  • Wellbeing & Lifestyle Benefits Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.

Wolt Insights

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The Company
HQ: Helsinki
8,287 Employees
Year Founded: 2014

What We Do

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

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