Key Account Manager

Posted Yesterday
Be an Early Applicant
Chicago, IL, USA
In-Office
95K-180K Annually
Junior
Biotech
The Role
The Key Account Manager will drive strategic relationships and growth within assigned accounts, collaborating cross-functionally and ensuring customer success with a focus on diagnostics solutions.
Summary Generated by Built In

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
 

Learn about the Danaher Business System which makes everything possible.

As a Key Account Manager (KAM), you will lead strategic customer relationships within a defined portfolio, driving long-term growth and delivering value for both the customer and Beckman Coulter Diagnostics. You will focus on retaining and expanding existing accounts while identifying and securing new opportunities within your territory. Partnering cross-functionally with Sales Specialists, Health Systems Executives, Service, Finance, Marketing, and Client Services, you will ensure seamless execution and sustained customer success. This role requires strong business insight, financial acumen, and the ability to lead through influence in a matrixed organization, serving as a trusted advisor to shape account strategy and drive customer outcomes.

This position reports to the Regional Sales Manager, candidates must reside in territory, covering the Chicago area.

In this role, you will have the opportunity to:

  • Build and manage executive-level relationships across assigned IDNs and Health Systems, acting as a trusted advisor to drive growth, retain base business, and influence key decisions.
  • Analyze account performance and align Beckman Coulter Diagnostics solutions to customer financial and operational priorities in partnership with the Health Systems Executive.
  • Coordinate cross-functional teams to develop and execute multi-year strategic account plans, aligning near-term actions to long-term growth objectives.
  • Partner with Service to ensure successful implementation and ongoing support, maintaining a high-quality customer experience and resolving issues as needed.
  • Leverage Danaher Business Systems (DBS) tools to align resources, maintain pipeline and funnel accuracy, and deliver regular business reviews to customer leadership.
     

The essential requirements of the job include:

  • Bachelor’s degree with 2+ years’ experience or master’s degree with 0-2 years’ experience
  • Proven ability to understand customer business and financial goals and to position solutions that align with hospital operations, financial drivers, and healthcare economics
  • Experience working collaboratively with local sales teams to support account execution and navigate long-term capital equipment sales cycles
  • Background in leading or participating in account planning sessions and contributing to executive-level business reviews with both customers and internal stakeholders.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Travel 50%-75% of the time; In Person Customer Facing Meetings 75% of the time.
  • Must have a valid driver’s license with an acceptable driving record
     

It would be a plus if you also possess previous experience in:

  • 3+ years of Diagnostics Sales Experience

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The salary range for this role is $95,000 - $110,000. This role is also eligible for Sales Incentive Compensation (SIC). The total target compensation at plan (base + SIC) is $165,000 - $180,0000 annually. Actual SIC earnings may exceed or fall below the target based on individual sales performance. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [email protected].

Skills Required

  • Bachelor's degree with 2+ years' experience or master's degree with 0-2 years' experience
  • Proven ability to understand customer business and financial goals
  • Experience working collaboratively with local sales teams
  • Background in leading or participating in account planning sessions

Cepheid Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cepheid and has not been reviewed or approved by Cepheid.

  • Leave & Time Off Breadth PTO and paid holidays are portrayed as robust, with formal programs and mentions of generous time off and rollover in some cases. This breadth supports a positive view of time-off availability.
  • Healthcare Strength Core medical, dental, and vision coverage is highlighted repeatedly and is viewed as comprehensive for regular full‑time employees. Descriptions such as “good” or “great” benefits reinforce the strength of the health coverage.
  • Retirement Support A 401(k) plan with company matching is consistently included as part of the package. The presence of matching contributions strengthens perceived retirement readiness.

Cepheid Insights

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The Company
HQ: Sunnyvale, CA
4,883 Employees
Year Founded: 1996

What We Do

Cepheid is dedicated to improving healthcare by pioneering molecular diagnostics that combine speed, accuracy, and flexibility. The company's GeneXpert® systems and Xpert® tests automate highly complex and time-consuming manual procedures, providing A Better Way for institutions of any size to perform world-class PCR testing. Cepheid’s broad test portfolio spans respiratory infections, blood virology, women’s and sexual health, TB and emerging infectious diseases, healthcare-associated infectious diseases, oncology and human genetics. The company’s solutions deliver actionable results where they are needed most – from central laboratories and hospitals to near-patient settings. For more information, visit http://www.cepheid.com.

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