Job title:
Key Account Manager
Your role:
Strategic Account Partnership – Build long-term customer relationships, align account plans with portfolio strategy, and drive value creation.
Cross-Functional Coordination – Orchestrate Sales, Marketing, Service, Supply Chain, and Finance teams to deliver a unified customer experience.
Commercial Process Leadership – Manage forecasting, pipeline reviews, performance reporting, and margin realization with strong governance.
Operational Excellence – Apply Lean/continuous improvement to simplify processes, enhance visibility, and improve execution quality.
Market & Segment Support – Execute trade promotions, distribution expansion, and funnel hygiene across Personal Health and Health Systems.
Insights & Risk Management – Provide data-driven recommendations, monitor sales/margin outcomes, and manage operational risks (credit, supply, delivery).
You're the right fit if:
Strong analytical and operational management skills
Forecasting, pipeline management, and performance reporting expertise Lean/continuous improvement knowledge
Excellent stakeholder management, communication, and problem-solving abilities Customer-centric mindset with relationship-building skills
7–10 years in Key Account Management or Commercial Excellence
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Top Skills
What We Do
Do the work of your life to help the lives of others.
As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030.
We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.
