Key Account Manager

Posted 5 Days Ago
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Hiring Remotely in Melaka
Remote
Senior level
Other
The Role
The Key Account Manager is responsible for the long-term growth of strategic partnerships, driving sales cycles, leading cross-functional teams, and improving account profitability.
Summary Generated by Built In

Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With a strong workforce of 400 employees and business growth through our recent acquisition with nationwide presence, this will provide an exciting experience and journey with the opportunity that is unique yet challenging to gauge the integration and synergy processes that will change the entire competition landscape in Malaysia.

The Key Account Manager is a strategic leader responsible for the long-term growth and profitability of Air Liquide’s most critical partnerships. You will orchestrate cross-functional teams to deliver bespoke value propositions, negotiate complex global agreements, and cultivate executive-level relationships that transform service delivery into a high-impact strategic alliance.How will you CONTRIBUTE and GROW?
  • Segment the account to prioritize high-value opportunities and align resources with the customer's most critical business issues.

  • Maintain a comprehensive inventory of account knowledge, including deep dives into competitor positioning and the mapping of key decision-makers.

  • Assemble and lead a unified account team, ensuring global communication and "cross-fertilization" of ideas across different departments and sites.

  • Drive complex sales cycles by aligning Air Liquide’s internal processes with the customer’s local and corporate decision-making structures.

  • Design and validate bespoke value propositions and strategic objectives for approval by the National Accounts Director and senior management.

  • Systematically assess and improve account profitability and contract strength, focusing on duration, price escalation formulas, and frame agreements.

  • Build mutual trust through a structured meeting cadence with executives, ensuring Air Liquide is perceived as a single, cohesive global partner.

  • Lead the offer review process to ensure every contract meets strict profitability, feasibility, HSE regulations, and corporate sales policies.

  • Proactively detect and qualify new opportunities to enlarge the Air Liquide service footprint beyond the current scope of work.

  • Maintain centralized dashboards and "Account Logbooks" to report sales results, visit outcomes, and contract implementations to the Entity Management.

Are you a MATCH?
  • Bachelor’s or Master’s degree in Engineering, Chemistry, or Business Administration.

  • Minimum 7 years of experience in Key Account Management, Business Development, or Strategic Sales, preferably within the industrial gas, chemicals, or energy sectors.

  • Ability to map out customer organizations and identify "white space" opportunities for growth within mature accounts.

  • Expertise in leading cross-functional teams (Sales, Operations, Finance, Technical) across different geographies.

  • Ability to pivot strategy based on market shifts or changes in the customer’s business environment.

#LI-TT1

About Air Liquide
 

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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The Company
HQ: Paris
34,564 Employees

What We Do

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

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