Key Account Manager

About us

At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

As an employee

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person. We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable. Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

Responsibilities:

• Prospect new customers and manage existing accounts to achieve revenue and profit targets

• Manage pricing, product mix, and implement cross-sell and upsell programs at existing accounts

• Manage the sales funnel and maintain CRM reporting on account opportunities, performance, needs, and risks

• Respond to customer proposal requests within assigned territory

• Educate customers on new product developments and application advances

• Track account business performance at least monthly and take corrective actions when needed

• Manage account conflicts and ensure customer satisfaction

• Leverage internal resources such as leadership, marketing, promotions, communications, newsletters, and social media to support account growth

• Define sales forecasts including financial and value chain projections

• Plan and replenish dosing equipment in collaboration with technical customer service

• Assist marketing with pricing policy and competitive intelligence

• Train and mentor junior and newly onboarded sales resources

Requirements:

• Bachelor’s degree in Chemical Engineering, Chemistry, or any related fields.

• Working knowledge of cooling towers, steam boiler, chilled water, Reverse Osmosis and wastewater treatment system is mandatory.

• Sales experience in the Hospitality sector preferred

• Proficiency in CRM tools and sales administration technology

• Valid driving experience is mandatory

• Excellent English communication skills (verbal and written)

• Strong interpersonal skills, teamwork-oriented, and energetic

• Computer literacy with focus on Microsoft Office programs

We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.