We are seeking a skilled and customer-focused Key Account Manager to join our team in Espoo, Finland.
About the RoleAs a Key Account Manager for Essity Professional Hygiene, you will be responsible for developing and maintaining strategic relationships with major accounts to drive growth and ensure customer satisfaction. You will play a key role in implementing account-specific strategies for our partner facility service companies, negotiating contracts, and delivering value-added solutions to our clients. Our brand Tork, a global leader in professional hygiene solutions, is at the heart of everything we do. Tork is committed to improving hygiene standards and business performance while promoting sustainability through innovative initiatives. This role reports to the Commercial Director, Finland & Baltics.
What You Will Do- Develop and maintain strategic business relationships with major accounts to promote brand awareness and secure profitable business.
- Develop, implement, and monitor customer-specific sales processes and account plans to meet or exceed sales targets.
- Frequently analyse customer information to identify and manage business risks and opportunities.
- Recommend products and services (value propositions) that align with clients’ business needs.
- Drive contract negotiations, including terms and conditions, product offers, and pricing in line with overall product and pricing strategies.
- Provide ongoing support to high-value clients by collaborating efficiently with our international key account team and ensuring the delivery of sales targets and commercial initiatives according to relevant Key Account Agreements.
- Re-evaluate customer prioritization annually and propose actions to optimize performance.
- Generate and share knowledge on market development, customer needs, and competitor activities with internal stakeholders.
Who You Are
You are an experienced Key Account Manager with a proven track record in managing large accounts and delivering business growth, preferably in a B2B environment. You excel at building strong relationships and negotiating effectively. Additionally:
- You have strong communication skills (Finnish and English).
- You are results-oriented and proactive.
- You have a collaborative nature and work seamlessly in cross-functional teams.
- You are skilled in analysing customer data and identifying opportunities.
- You have experience in contract negotiations and account planning.
- You understand market dynamics and competitive landscapes.
- Knowledge and expertise of facility service companies seen as a bonus
Our purpose, "Breaking Barriers to Well-Being," provides meaning to everything we do. Join us at Essity Professional Hygiene where you can improve well-being for people while driving positive change for society and the environment. At Essity:
- You'll feel valued.
- You'll be empowered to grow.
- You'll be challenged to achieve business results in a collaborative and open atmosphere.
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What We Do
Essity - a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day.
Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life.
Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic, Vinda and Zewa. Essity has about 36,000 employees. Net sales in 2022 amounted to approximately SEK 156bn (EUR 15bn). The company’s headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity
