Key Account Manager

Job Description

Do you feel energize to support LEGO Japan to ensure many more children have their hands on a LEGO® set?

With your strategic approach, bring your coordinated sales plan and come out with innovative ways to drive the commercial momentum!

Core Responsibilities

• Lead the management of key strategic customer accounts to successfully implement the LEGO Group and Business Unit strategies within these accounts.

• Develop, lead, and implement strategic account plans, including store management and activation initiatives, aimed at driving business growth.

• Create and implement exceptional Joint Business Plans (JBP) that support sustainable growth for both the LEGO Group and its customers. Drive key account business performance to achieve commercial results in alignment with monthly and annual sales targets.

• Develop short-term sales forecasts and provide input to the Demand Planning team. Deliver commercial results against monthly DP sales targets (POS sales and customer sell-in).

• Review business performance on a weekly basis, generating transparency regarding short-term actions for growth opportunities or mitigation strategies, and execute accordingly.

• Collaborate with finance business partners to manage revenue from trade investments, improving value and efficiency.

• Actively seek and develop new opportunities to maximize business potential and brand presence in retail, including space expansions and the relocation or expansion of LEGO homesites.

• Work closely with local marketing, operations, and third-party field merchandising teams to facilitate account-specific strategic initiatives.

• Lead one or two cross-account projects, such as joint promotions across all accounts or key occasion promotions.

Play your part in our team succeeding

Partner Promise” is one of the most important elements within the LEGO Brand Framework. The sales team plays a vital role in building partnership with external customers. By working with key internal teams including Marketing and Operations, this role leads the execution to bring the LEGO brand to life in retail.

The ultimate purpose of this role is to deliver financial targets through the best-in-class collaboration with the customers, unlocking the unique opportunities in each trade channels such as LEGO Stores, eCommerce, Toy Specialists, Hypermarkets and Electronics Discounters. This position is mainly responsible for electronics accounts, partially working with the wholesalers.

Do you have what it takes?

• 5+ years working experience in sales or customer management (retailers or wholesaler), preferably with FMCG or branded product industry, or experience in headquarter role within chain-operated, modern retailers

• Excellent strategic orientation skills with the ability to take a comprehensive perspective seeing the bigger picture to handle the complexities.

• Working experience in account management activities based on annual planning cycles and cross functional collaboration rather than daily transactional activities within a single function

• Fluent verbal and written communication skills in both Japanese and English.

• Good communicator with networking skills

• Agile and focused approach

• Curious and passion for learning!

• Growth mindset

#LI-JL3

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.