Key Account Manager

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join Wilhelmsen Ships Service as a Key Account Manager

Location: Rotterdam | Type: Full-time, Hybrid

Are you a results-driven sales professional with a passion for building long-term client partnerships? Do you have a background in maritime or a strong interest in global shipping? Join Wilhelmsen Ships Service (WSS) — a global leader in maritime solutions — and take your career to the next level.

Who We Are:

WSS operates in more than 70 countries through 50+ legal entities, delivering essential marine products and services to vessels worldwide. Our customers count on us to deliver wherever their ships sail — powered by a truly global supply network. With innovation, quality, and teamwork at our core, we’re shaping the future of the maritime industry.

About the Role:

As a Key Account Manager, you’ll play a vital role in managing and expanding a portfolio of strategic clients across the maritime sector. This client-facing position is all about building trust, delivering value, and uncovering growth opportunities — both with existing customers and new prospects.

You'll collaborate closely with cross-functional teams to deliver tailored solutions and contribute to Wilhelmsen’s continued growth across established and emerging markets.

Your Key Responsibilities:

• Grow and manage a defined portfolio of key accounts, ensuring high customer satisfaction and long-term partnerships

• Identify new business opportunities using WSS’s internal tools, databases, and market insights

• Drive profitable sales growth and ensure alignment with targets

• Develop strong, multilevel relationships with customer stakeholders

• Work closely with Technical Sales Managers and Business Development teams to create and execute account strategies

• Plan and conduct measurable sales activities (e.g., visits, reviews, proposals)

• Leverage Salesforce and Power BI for performance tracking and opportunity analysis

• Maintain up-to-date CRM records, manage contracts proactively, and ensure sound credit management

• Collaborate seamlessly with internal teams including Customer Service, Port Service Engineers, and Technical Solutions to ensure delivery excellence

What You Bring to the Table:

• Proven experience in international B2B sales, ideally within technical or maritime sectors

• Strong commercial acumen with a customer-first mindset

• A background in marine engineering or maritime operations is a strong plus (e.g., sailing experience, certifications)

• Excellent communication and negotiation skills, with a track record of closing deals

• Self-motivated and organized, with strong time-management abilities

• Fluent in English (Dutch or additional languages are a bonus)

Who You Are:

• A confident and motivated sales professional who thrives on building relationships and achieving results

• Curious, adaptable, and eager to continuously learn and improve

• Structured and detail-oriented, capable of managing multiple priorities

• Driven by success and excited about growing your career within a global organization

What We Offer:

• A dynamic, international work environment with a strong team culture

• Professional growth through career development and training opportunities

• Flexible working arrangements

• Competitive benefits including:

  • Generous annual leave

  • Competitive compensation package

  • WSS bonus scheme

  • Pension and insurance packages

Ready to Come on Board?

If this sounds like your next opportunity, we want to hear from you!

Apply through our career portal by creating a ‘Candidate Home’ account. Don’t forget to include your CV and a short motivational letter explaining why you’re the perfect fit.

Application Deadline: 27th September 2025
Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: [email protected]