Key Account Manager

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Puerto Rico
Healthtech
The Role

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. 

As we continue to focus on our INR strategy to promote and sell capital equipment and pull through spine implants sales in the island to competitive surgeons, mainly from MDT. The KAM employee will be responsible for sales leads and opportunities, providing training, and educating Purchasing Manager and Executive Administrators of Hospitals and Healthcare insurance companies on ET and proceduralized spine solutions. He/she will also be responsible to manage the relationship with key high volume institutional accounts (hospitals and Insurance Companies). The KAM employee will focus on building and maintaining strong relationships with our most important customers to assure client satisfaction and long-term partnerships. Key Responsibilities include:
  • Develop and maintain strong relationships with key institutional accounts, including hospitals and insurance companies, ensuring long-term partnerships and customer satisfaction.
  • Identify and manage commercial opportunities, including sales leads, pricing strategies, and contract negotiations, with a focus on capital equipment and spine implant solutions.
  • Lead the development and execution of strategic initiatives in collaboration with sales, marketing, and finance teams to drive product adoption and business growth.
  • Educate and support hospital stakeholders (Purchasing Managers, Executive Administrators) on Enabling Technologies and proceduralized spine solutions.
  • Monitor market trends, customer performance, and competitor activity to inform commercial strategy and report insights to management.
  • Coordinate post-sales processes, including quotations, approvals, and invoicing, ensuring a smooth customer experience and internal alignment.

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

  • Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

  • Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.

  • Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

  • Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

 

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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The Company
HQ: Audubon, PA
2,179 Employees
Year Founded: 2003

What We Do

Globus Medical, Inc. is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products. Founded in 2003, Globus’ single-minded focus on advancing surgery has made it the fastest growing company in the history of orthopedics. Globus is driven to utilize superior engineering and technology to achieve pain free, active lives for all patients.

Additional information can be accessed at www.globusmedical.com.

IMPORTANT NOTICE TO JOB APPLICANTS:

POTENTIAL FRAUD ALERT. Globus Medical has been made aware of an online scam where unknown entities are posing as Globus Medical recruiters in an attempt to obtain personal information as part of our application or job offer process.

Before providing any personal information to outside parties, please verify the following:

• All legitimate Globus Medical recruiter email addresses end with “@globusmedical.com”
• No application process should include a cloud-based document (ex. Google doc) asking for personal information
• The position described is found on our careers site at globusmedical.com/careers

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