Key Account Manager

JOB TITLE: Key Account Manager

LOCATION: Houston/ Austin/ San Antonio, TX

REPORTS TO: Director of Field Operations, Dental

The Company:

Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 20,000 service locations, including 1 in 3 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit was included on the 2022 and 2023 Inc. 5000 list. The financial technology company has also been named as a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making purchases at the point-of-sale fast, fair and easy for consumers from all walks of life. We create value focused on our core values; we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere.

Sunbit is proud to be recognized on the CB Insights List of Unicorn Companies, with a valuation of $1.1B. (https://www.cbinsights.com/research-unicorn-companies)

The Role:

We are looking for a world-class Key Account Manager to join Sunbit’s fast growing Dental vertical in Texas. This is an opportunity for a motivated, customer-centric, and data-driven individual to work with our dental partners who have implemented Sunbit’s technology in their practices. The primary responsibilities will be to drive ongoing expansion within DSOs (Dental Service Organizations), maintain the relationship with our key accounts and help grow Sunbit usage into the #1 patient financing solution for dental practices across the US.

Requirements

What You'll Be Doing:

• Manage key accounts to meet growth targets
• Create and build relationships with DSOs and partners
• Analyze Sunbit’s performance/revenue data
• Set monthly goals for Sunbit activity and revenue with management and associates
• Build and deliver quarterly business reviews to management teams.
• Collaborate with the assigned Partner Success Manager and Training Manager to grow account performance
• Manage and track all account activity in the CRM system
• Provide critical feedback (partner needs, market perceptions, industry trends, etc.) to Sunbit management and internal teams
• Other duties as assigned

What You Bring to the Table:

• 4+ years experience as a Field Sales/ Account Management preferably working with mid/big-size retailers
• Track record of coaching teams and building processes from the ground up on technology products
• Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution
• Excellent verbal and written communication skills
• Mastery of Microsoft tools (PowerPoint, Excel, Word) and project management skills
• Intelligent, go-getter, ambitious and self-motivated who wouldn’t hesitate to roll up their sleeves to achieve overall company success.
• Organized. Great time management skills with ability to self-manage
• 75% travel nationwide

The Perks:

• Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024)
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching 
• Cell Phone Stipend 
• Casual Dress
• Open door policy / Open office floor plan
• Team based strategic planning + Team owned deliverables

Cultural Competencies for Success at Sunbit:

• Serve others before self - Service oriented mindset 
• Own the impact - Maintain and build our relationships with our top 20% accounts 
• Connect genuinely - Effectively connect with merchants and be a proud Sunbit ambassador 
• Act fast - Respond to merchants, clients, and internal team members in a timely manner
• Include always - Work closely with team and actively welcome peers within the organization
• Innovate for good - Help our current and prospective merchants utilize Sunbit’s innovative technology to help patients and customers alike

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

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