As a Key Account Manager, we are looking for passionate individuals who can maintain and enhance existing client relationships through cross-selling and up-selling our services, while also creating new business opportunities wherever possible.
Key ResponsibilitiesThe Key Account Manager should be able to:
- Develop a good understanding of customers' needs, their industry, competitors, and market pressures, and incorporate these insights into compelling value propositions.
- Communicate effectively and build strong relationships with decision-makers at every level, earning their trust and becoming a valued advisor on business, technology, and operational challenges.
- Open new buyer relationships and create new revenue streams within customer organizations by identifying contacts and initiating discussions.
- Conduct Quarterly Business Reviews (QBRs), understand customer challenges, ensure customer satisfaction (CSAT), and partner with delivery managers and technical teams to maintain a seamless client relationship.
- Forecast revenue and resource requirements for customer engagements in a timely manner to ensure a superior customer experience.
- Spearhead pitches and new business development initiatives within the assigned portfolio. Write proposals and manage deals through to contract closure.
- Maintain close oversight of all work in progress.
- Manage and grow Fortune 1000 (F1000) accounts.
- Exposure to the BFSI (Banking, Financial Services, and Insurance) domain would be an added advantage.
- Positive attitude, quick thinker, and strong problem-solver with the flexibility and resilience to operate independently in high-pressure situations.
- Strong interpersonal skills and excellent written and verbal communication in English.
- Prior successful experience in sales/account management within enterprise software services.
- Experience in Analytics & Big Data services would be an added advantage.
- Strong solution-selling and delivery management experience.
- Proven track record of consistent overachievement against targets.
- Minimum Bachelor's degree in a technical or business discipline.
- 4-8 years of overall experience, with a minimum of 3-5 years of post-MBA experience in B2B Sales and Account Management for enterprise customers.
- Experience in technology and consultative selling.
- MBA from Tier 1 or Tier 2 business schools preferred.
Note:
By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.Skills Required
- Bachelor's degree in a technical or business discipline
- 4-8 years of overall professional experience
- 3-5 years of post-MBA experience in B2B sales and account management for enterprise customers
- Successful experience in sales or account management within enterprise software services
- Experience in technology and consultative selling
- Strong solution-selling and delivery management experience
- Proven track record of overachievement against sales targets
- Strong interpersonal, written, and verbal English communication skills
- Minimum MBA from a Tier 1 or Tier 2 business school
- Experience in Analytics and Big Data services
- Exposure to the BFSI domain
What We Do
Sigmoid is a leading data engineering and AI solutions company that helps enterprises gain a competitive advantage with effective data-driven decision-making. Our team is strongly driven by the passion to unravel data complexities. We generate actionable insights and translate them into successful business strategies. We leverage our expertise in open-source and cloud technologies to develop innovative frameworks catering to specific customer needs. Our unique approach has positively influenced the business performance of our Fortune 500 clients across CPG, retail, banking, financial services, manufacturing, and other verticals. Backed by Sequoia Capital, Sigmoid has offices in New York, San Francisco, Dallas, Lima, Amsterdam, and Bengaluru. We are recognized among the world's fastest growing and innovative tech companies, winning several awards and recognition like the Deloitte Technology Fast 500, Financial Times- The Americas’ Fastest Growing Companies, Inc. 5000, Great Place To Work- India’s Best Leaders in Times of Crisis, Data Breakthrough, Aegis Graham Bell, TiE50, NASSCOM Emerge 50, and others. Learn more: https://www.sigmoid.com/ or https://sigmoid.com/careers/ for careers.
